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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008>Hello everyone.. </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008>Since this was a pretty popular post I though I'd write
about my experience in selecting our new provider </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008>Teliax. </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008>When we started testing with Teliax I was having issues
with the service- Having not contacted support</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008>(A common problem amongst know it alls like myself) I
figured they were probably out of the running. </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008>Deciding to give it one more shot, I posted a message
to their forum which was answered within an hour</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008>by David Aldworth. Apparently from what I can gather
David is one of, or THE owner of the company.
After</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008>a few email volleys and a phone call (on Sunday even)
David had me convinced that the issue was on my</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008>end. And he was right. </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008>To make a long story short- Teliax has been working
great for us. Our numbers were ported in less than </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008>10 days , their pricing is more than competitive, and
</SPAN></FONT><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008>the service/support we received has been world
class.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=855074904-28082008>Thanks David, Ben,Geoff, and everyone who offered
comments to my original post. </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff
size=2></FONT> </DIV>
<DIV dir=ltr align=left>
<DIV align=left><FONT face=Verdana size=2>Michael S. White </FONT><FONT
face=Verdana size=2><BR><B><FONT color=#00cc66>.e4 </FONT></B>| 877-4E4-VoIP |
231-668-4285 DID | </FONT><A href="mailto:%20mwhite@e4strategies.com"><FONT
face=Verdana color=#00cc66 size=2>mwhite@e4strategies.com
</FONT></A><BR><I><FONT face=Verdana size=2>Positioned at the Intersection of
Business and Strategy</FONT></I></DIV>
<DIV align=left><A href="http://www.8774e4voip.com/"><FONT face=Verdana
color=#00cc66 size=2>www.8774e4VoIP.com</FONT></A></DIV>
<DIV align=left><A href="http://www.e4voip.com"><FONT face=Verdana color=#00cc66
size=2>www.e4voip.com</FONT></A></DIV>
<DIV align=left><FONT face=Arial color=#0000ff size=2></FONT> </DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> <B> </B>Michael S.
White<BR><B>Sent:</B> Sunday, August 17, 2008 11:32 AM<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><SPAN class=557241915-17082008><FONT size=2><FONT face=Arial>We've been
looking @ <SPAN class=853112215-17082008>V</SPAN>itelity and <SPAN
class=853112215-17082008>T</SPAN>eliax- can't seem to get teliax working
properly with <SPAN class=853112215-17082008>our * boxes so they are
probably out.</SPAN></FONT></FONT></SPAN></DIV>
<DIV><SPAN class=557241915-17082008><FONT face=Arial size=2><SPAN
class=853112215-17082008></SPAN></FONT></SPAN> </DIV>
<DIV><SPAN class=557241915-17082008><FONT face=Arial size=2><SPAN
class=853112215-17082008>Internally we use...</SPAN></FONT></SPAN></DIV>
<UL>
<LI><SPAN class=557241915-17082008><FONT face=Arial size=2><SPAN
class=853112215-17082008>Switchvox</SPAN></FONT></SPAN>
<LI><SPAN class=557241915-17082008><FONT face=Arial size=2><SPAN
class=853112215-17082008>Asterisk Business
Edition</SPAN></FONT></SPAN></LI></UL>
<DIV><SPAN class=557241915-17082008><SPAN class=557241915-17082008><FONT
face=Arial size=2><SPAN
class=853112215-17082008>Factors:</SPAN></FONT></SPAN></SPAN></DIV>
<UL>
<LI><SPAN class=557241915-17082008><SPAN class=557241915-17082008><FONT
face=Arial size=2><SPAN class=853112215-17082008>Need 10+
Channels</SPAN></FONT></SPAN></SPAN>
<LI><SPAN class=557241915-17082008><SPAN class=557241915-17082008><FONT
face=Arial size=2><SPAN class=853112215-17082008>Reasonable rates- Not looking
for the "Cheapest" necessarily</SPAN></FONT></SPAN></SPAN>
<LI><SPAN class=557241915-17082008><SPAN class=557241915-17082008><FONT
face=Arial size=2><SPAN class=853112215-17082008>Reliability - Any user
stories are appreciated (looking for feedback from actual
customers)</SPAN></FONT></SPAN></SPAN>
<LI><SPAN class=557241915-17082008><SPAN class=557241915-17082008><FONT
face=Arial size=2><SPAN class=853112215-17082008>Good to Great Customer
Service (looking for feedback from actual
customers)</SPAN></FONT></SPAN></SPAN></LI></UL>
<DIV><SPAN class=557241915-17082008><SPAN class=557241915-17082008><FONT
face=Arial size=2><SPAN class=853112215-17082008>Lastly - If there are any .e4
resellers out there that are pitching services and can bring a good option to
the table we'd gladly become your customer too.
</SPAN></FONT></SPAN></SPAN></DIV>
<DIV><SPAN class=557241915-17082008><SPAN class=557241915-17082008><FONT
face=Arial size=2><SPAN
class=853112215-17082008></SPAN></FONT></SPAN></SPAN> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV align=left><FONT face=Verdana size=2>Michael S. White </FONT><FONT
face=Verdana size=2><BR><B><FONT color=#00cc66>.e4 </FONT></B>| 877-4E4-VoIP |
231-668-4285 DID | </FONT><A href="mailto:%20mwhite@e4strategies.com"><FONT
face=Verdana color=#00cc66 size=2>mwhite@e4strategies.com
</FONT></A><BR><I><FONT face=Verdana size=2>Positioned at the Intersection of
Business and Strategy</FONT></I></DIV>
<DIV align=left><A href="http://www.8774e4voip.com/"><FONT face=Verdana
color=#00cc66 size=2>www.8774e4VoIP.com</FONT></A></DIV>
<DIV align=left><A href="http://www.e4voip.com"><FONT face=Verdana color=#00cc66
size=2>www.e4voip.com</FONT></A></DIV>
<DIV align=left><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV align=left><SPAN class=853112215-17082008><FONT face=Arial color=#0000ff
size=2>PS- Need to start testing ASAP- </FONT></SPAN></DIV>
<DIV align=left><FONT face=Verdana size=2><BR> </FONT></DIV>
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