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moshe, nitzan,<br>
thanks for the comments... didn't think it even possible with up to
200ms delay. yes, there are many factors in quality of call... I
guess that is why I wanted to nail down the quality parameters so I
knew what to ask for in a provider but at a deeper level.... perhaps
it is too complicated an issue to address right now with the fact being
that your voice packets can transverse the country of origin a few
times and hit multiple providers before it gets to the PSTN. guess
I'll have to wait for a more complete matrix and target on rates only
right now.<br>
thanks for your input.<br>
daveC<br>
<br>
<br>
<br>
Moshe Maeir wrote:
<blockquote cite="mid:47B576AC.5070305@netvision.net.il" type="cite">
<pre wrap="">Actually in the countries I work in (we have servers in 3 countries,
including the one you mention) the norm is 8ms - 20ms. However
we do have customers farther away and they go up to 200 and sometimes
even more.
All I am saying is that latency is only one factor, and there are others
such as packet loss, jitter etc.
Not to mention termination where results can be all over the ballpark no
matter how close "your provider" is to you...
Nitzan Kon wrote:
</pre>
<blockquote type="cite">
<pre wrap="">In your country, the current norm is probably around 200 ms. But since
that is the case, I imagine ISPs are more dedicated to eliminating lost
packets, etc. so the service does not suffer except for (very) slight
delays. Last time I spoke to my father (same country) via VoIP, he
couldn't notice a delay at all on his side. I noticed it, but it wasn't
significant.
In the US though- service from a 200 ms provider, or a 40 ms provider,
makes a HUGE difference in voice quality, in my experience.
-- Nitzan
--- Moshe Maeir <a class="moz-txt-link-rfc2396E" href="mailto:m345@netvision.net.il"><m345@netvision.net.il></a> wrote:
---------------------------------
Dave,
I can comment on 100ms delay remark, that it is not always true. Wehave
call center customers who have 180 - 220ms and are happy.
There are other factors besides latency which can effect quality, so
Ido not completely agree with your comment
Moshe
dave cantera wrote: moshe, nitzan,
I already compiled a list from website info... not totally
completethough. all public info w/o calls to providers...
really, I wanted the providers to update the matrix themselves over
theweb so they could control the information.. the biggest reason I
don'tthink they should have a problem with it is they all don't cover
theentire world or the US either. some servers have too much delay,
over100ms, so any customers they have outside their 'local network
area'would get poor service and they shouldn't want to waste their time
ifthey can't provide the service to those customers... knowing that
infotidbit saves face and bad will... helps the community too!
any additional thoughts?
daveC
Moshe Maeir wrote:
The best would be in the spirit of web 2.0 - a list of providers,
which would have data, that partially be filled in by the
companies(like voip-info has), but also have an active user rating
system.Nitzan Kon wrote:
It is a good idea, and I would love to have a list of
wholesaleproviders readily available so I can pick and choose the ones
I likemost according to price & support criteria.The problems with this
are, well, half the providers I've contacted inthe past request that
you sign a non-disclosure agreement, and theother half act like their
rates a big secret, and only disclose themupon request. I think this
has a lot to do with providers being worriedabout competition, but in
the end if you provide overpriced servicewith bad quality/support
customers WILL find someone better whether youpublish your rates or
not.You could always start a matrix by yourself... the only problem
withthis is that you won't be able to publish providers who require
anon-disclosure agreement. But then again- 9 times out of 10 those
arebad quality and overpriced. I would avoid those anyway despite
any(false) promises they might make. -- Nitzan--- dave cantera
<a class="moz-txt-link-rfc2396E" href="mailto:david.cantera@iacnet.net"><david.cantera@iacnet.net></a> wrote:---------------------------------
hi,I see frequent questions on the list for voip providers. would
itbehelpful to have a voip provider matrix of services? would the voip
providers on the list support
it?daveC_______________________________________________--Bandwidth and
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<pre class="moz-signature" cols="132">--
My wife's sister is in California.
I should buy her a Videophone2008!
Truly, The Next Best Thing to Being There!
--
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856.380.0894
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