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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Kim,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>This is exactly the model we use –
except at the moment we offer software only solution, so the consultants can
choose/recommend/provide hardware for/to the client and are even more involved.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Your point 4) is the key here – it would
be impossible to provide adequate support for any but the most trivial set-ups
without close relationship with the client – and the consultant is the
only one who can do that.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We are looking for educated experienced
consultants/resellers – please feel free to contact me with any questions.
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Best regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Alex<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Alex Epshteyn</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Third Lane</span></font></st1:address></st1:Street><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> Technologies, LLC</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><a href="http://www.thirdlane.com">http://www.thirdlane.com</a></span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-biz-bounces@lists.digium.com
[mailto:asterisk-biz-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Kim C. Callis<br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, February 17, 2007
3:32 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Commercial
and Business-Oriented Asterisk Discussion</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-biz] View
from a side competitor</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>In thinking about the
consultant/manufacturer relationship, I could see a better win/win program that
would be beneficial to all. <br>
<br>
1.) Consultant create relationship with client and sells the client on using
Fonality (as an example) for equipment <br>
2.) Fonality provides a discounted price for the equipment to the
consultant/reseller<br>
3.) Consultant/reseller pays support fee to Fonality to provide Tier 2 support
(and at some point either pay for more support or pay per incident fee) <br>
4.) Consultant provides Tier 1 support to client and continues to foster and
maintain relationship with client.<br>
5.) Any future equipment is purchased though Fonality and the profile is
updated with the additional equipment and the client with pay for support of
the new equipment. <br>
<br>
Across the board everyone benefits... I think that most consultants provide
other services beyond telephony systems, and it is important to not lose the
relationship built, bt instead be able to provide all needed services and allow
the consultant to remain the single point of contact. <br>
<br>
Just passing thoughts!<br>
<br>
<br>
<br>
<o:p></o:p></span></font></p>
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<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 2/17/07, <b><span style='font-weight:bold'>Kim C.
Callis</span></b> <<a href="mailto:kim.callis@gmail.com">kim.callis@gmail.com</a>>
wrote:</span></font></span> <o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Dean,<br>
<br>
I agree whole heartedly about the short sightedness of Fonality. There is
something wrong with the equation when there is no longevity for the consultant
to bring clients into the Fonality (and as I look at over companies, the same
hold true) fold. I think that the only way to be successful is the form some
partnership with one of the of the plethora of PC stores in the area, and a
relationship ship with a VOIP equipment provider, and go forward from there. <o:p></o:p></span></font></p>
<div><span id="q_110d1c40dfc56c28_1">
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br>
<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br clear=all>
<br>
-- <br>
Kim C. Callis<br>
<a href="mailto:kim.callis@gmail.com">kim.callis@gmail.com</a><br>
_____________________________________ <br>
"A human being should be able to change a diaper, plan an invasion,
butcher a hog, conn a ship, design a building, write a sonnet, balance
accounts, build a wall, set a bone, comfort the dying, take orders, give
orders, cooperate, act alone, solve equations, analyze a new problem, pitch
manure, program a computer, cook a tasty meal, fight efficiently and die
gallantly. <br>
Specialization is for insects!"<br>
-- Robert A. Heinlein <o:p></o:p></span></font></p>
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