You can also consider us <a href="http://voicemeup.com">voicemeup.com</a> as we are almost ready to lauch the reseller portion with whitelabel sites + api to provision your sister sites automatically.<br><br>We can work something out , just give us a call on monday.
<br><br>PS> we won't ask for an arm nor a leg.<br><br>514.312.7030<br><br><div><span class="gmail_quote">On 2/17/07, <b class="gmail_sendername">Derrick Moennick</b> <<a href="mailto:derrick@phonesource.ca">derrick@phonesource.ca
</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="blue" lang="EN-US">
<div>
<p><span><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Criag</span></font></span><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">
,</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Fonality's PBXtra does have a true
ACD solution, with six different distribution strategies to choose from.
Fonality's Call Center Edition also allows the administrator or call
center manager to set a priority for each agent.</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">The is a one time fee with unlimited
extensions for HUD <span>( Fonality's</span> Heads Up
Display).</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">I am still not sure how the list feels
about this thread, you can contact me off the list at the below number and
e-mail.</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Cheers,</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Derrick</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"><a href="mailto:dmoenncik@fonality.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">dmoenncik@fonality.com
</a></span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">1-877-366-2548, ext 7068</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p style="margin-left: 0.5in;"><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;"><span class="q">-----Original Message-----<br>
<b><span style="font-weight: bold;">From:</span></b>
<a href="mailto:asterisk-biz-bounces@lists.digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asterisk-biz-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-biz-bounces@lists.digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asterisk-biz-bounces@lists.digium.com</a>] <b><span style="font-weight: bold;">On Behalf Of
</span></b>Craig Lawrence<br>
<b><span style="font-weight: bold;">Sent:</span></b> Saturday, February 17, 2007
3:59 PM<br>
<b><span style="font-weight: bold;">To:</span></b> 'Commercial and
Business-Oriented Asterisk Discussion'<br></span><div><span class="e" id="q_110d2391512f733b_2">
<b><span style="font-weight: bold;">Subject:</span></b> RE: [asterisk-biz] View
from a side competitor</span></div></span></font></p><div><span class="e" id="q_110d2391512f733b_4">
<p style="margin-left: 0.5in;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Derrick</span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">I'm just wondering
whether the Fonality owned products have many unique features not available in
a normal FreePBX / AsteriskNOW / Asterisk build.</span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">For example does
"your" Asterisk version have a true ACD for call centre (i.e. it
will distribute calls to agents based on several selectable criteria such as
"most idle" times ["most idle" reset when a call is
answered, not reset once the agents completes the call])?</span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">WhWh is the maximum
feasible number of monitored extensions for the operator panel (we have a
customer looking at an install with 500 extensions who needs a large scale
multi-receptionist operator panel)?</span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Thanks</span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<div>
<div>
<p style="margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt;"><strong><b><font color="#333333" face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; color: rgb(51, 51, 51);">Craig
Lawrence</span></font></b></strong><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"></span></font></p>
<p style="margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt;"><font color="navy" face="Times New Roman" size="3"><span style="font-size: 12pt; color: navy;"> </span></font></p>
<p style="margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt;"><strong><b><font color="#333333" face="Tahoma" size="3"><span style="font-size: 12pt; font-family: Tahoma; color: rgb(51, 51, 51);">Mytel</span></font>
</b></strong><strong><b><font color="#464646" face="Tahoma"><span style="font-family: Tahoma; color: rgb(70, 70, 70);"> </span></font></b></strong><strong><b><font color="#e7961e" face="Tahoma"><span style="font-family: Tahoma; color: rgb(231, 150, 30);">
Voice
& Data Pty Ltd</span></font></b></strong><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"></span></font></p>
<p style="margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt;"><em><i><font color="#333333" face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; color: rgb(51, 51, 51);">Communicate
the </span></font></i></em><em><i><font color="#333333" face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; color: rgb(51, 51, 51);">Smart Way</span></font></i></em><font color="navy" face="Arial" size="2">
<span style="font-size: 10pt; font-family: Arial; color: navy;"></span></font></p>
<p style="margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt;"><font color="navy" face="Times New Roman" size="3"><span style="font-size: 12pt; color: navy;"> </span></font></p>
<p style="margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt;"><font color="#464646" face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; color: rgb(70, 70, 70);">218
/ </span></font><font color="#464646" face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; color: rgb(70, 70, 70);">55 Flemington Road</span></font><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">
</span></font></p>
<p style="margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt;"><font color="#464646" face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; color: rgb(70, 70, 70);">North Melbourne Victoria 3051
</span></font><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"></span></font></p>
<p style="margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt;"><font color="navy" face="Times New Roman" size="3"><span style="font-size: 12pt; color: navy;"> </span></font></p>
<p style="margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt;"><font color="#464646" face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; color: rgb(70, 70, 70);">Mytel VOIP Ext phone:
990451</span></font><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"></span></font></p>
<p style="margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt;"><font color="#464646" face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; color: rgb(70, 70, 70);" lang="FR">Traditional Phone. +61 3 9013 1700
</span></font><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;" lang="FR"></span></font></p>
<p style="margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt;"><font color="#464646" face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; color: rgb(70, 70, 70);" lang="FR">Traditional Fax. +61 3 9011 9618
</span></font><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;" lang="FR"></span></font></p>
<p style="margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt;"><font color="#464646" face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; color: rgb(70, 70, 70);" lang="FR">e. </span></font>
<font color="#464646" face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; color: rgb(70, 70, 70);"><a title="blocked::mailto:craig@mytel.net.au">craig@mytel.net.au</a></span></font><font color="navy" face="Arial" size="2">
<span style="font-size: 10pt; font-family: Arial; color: navy;"></span></font></p>
<p style="margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt;"><font color="#464646" face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; color: rgb(70, 70, 70);">m. 0413 881616</span></font>
<font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"></span></font></p>
<p style="margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt;"><font color="#464646" face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; color: rgb(70, 70, 70);"><a title="blocked::http://www.mytel.net.au/">
www.mytel.net.au</a></span></font><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"></span></font></p>
</div>
</div>
<div>
<div style="margin-left: 0.5in; text-align: center;" align="center"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">
<hr align="center" size="2" width="100%">
</span></font></div>
<p style="margin-left: 0.5in;"><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;">
<a href="mailto:asterisk-biz-bounces@lists.digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asterisk-biz-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-biz-bounces@lists.digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asterisk-biz-bounces@lists.digium.com</a>] <b><span style="font-weight: bold;">On Behalf Of
</span></b>Derrick Moennick<br>
<b><span style="font-weight: bold;">Sent:</span></b> Sunday, 18 February 2007
10:45 AM<br>
<b><span style="font-weight: bold;">To:</span></b> 'Commercial and
Business-Oriented Asterisk Discussion'<br>
<b><span style="font-weight: bold;">Subject:</span></b> RE: [asterisk-biz] View
from a side competitor</span></font></p>
</div>
<p style="margin-left: 0.5in;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Kim,</span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">What part of
Fonality's reseller agreement does not correspond with your five
thoughts? Other than the client paying support to both the consultant and
Fonality for both initial and add-on orders the policies are as your top 4
statements suggest.</span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">The
consultant/Reseller/Partner should ALWAYS be the main point of contact to the
client. The phone system is only a small part of the network integration work
provided by the consultant. </span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">There are other benefits
like shared residual income from not only the add-on sale of hardware but
residual income from provisioning costs and support.</span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Derrick Moennick</span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Fonality - Channel
Manager</span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">1-8677-366-2548, ext 7068</span></font></p>
<p style="margin-left: 0.5in;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p style="margin-left: 1in;"><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;">-----Original Message-----<br>
<b><span style="font-weight: bold;">From:</span></b>
<a href="mailto:asterisk-biz-bounces@lists.digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asterisk-biz-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-biz-bounces@lists.digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asterisk-biz-bounces@lists.digium.com</a>] <b><span style="font-weight: bold;">On Behalf Of
</span></b>Kim C. Callis<br>
<b><span style="font-weight: bold;">Sent:</span></b> Saturday, February 17, 2007
3:32 PM<br>
<b><span style="font-weight: bold;">To:</span></b> Commercial and
Business-Oriented Asterisk Discussion<br>
<b><span style="font-weight: bold;">Subject:</span></b> Re: [asterisk-biz] View
from a side competitor</span></font></p>
<p style="margin-left: 1in;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p style="margin-right: 0in; margin-bottom: 12pt; margin-left: 1in;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">In thinking about the consultant/manufacturer
relationship, I could see a better win/win program that would be beneficial to
all. <br>
<br>
1.) Consultant create relationship with client and sells the client on using
Fonality (as an example) for equipment <br>
2.) Fonality provides a discounted price for the equipment to the
consultant/reseller<br>
3.) Consultant/reseller pays support fee to Fonality to provide Tier 2 support
(and at some point either pay for more support or pay per incident fee) <br>
4.) Consultant provides Tier 1 support to client and continues to foster and
maintain relationship with client.<br>
5.) Any future equipment is purchased though Fonality and the profile is
updated with the additional equipment and the client with pay for support of
the new equipment. <br>
<br>
Across the board everyone benefits... I think that most consultants provide
other services beyond telephony systems, and it is important to not lose the
relationship built, bt instead be able to provide all needed services and allow
the consultant to remain the single point of contact. <br>
<br>
Just passing thoughts!<br>
<br>
<br>
</span></font></p>
<div>
<p style="margin-left: 1in;"><span><font face="Times New Roman" size="3"><span style="font-size: 12pt;">On 2/17/07, <b><span style="font-weight: bold;">Kim C. Callis</span></b> <<a href="mailto:kim.callis@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
kim.callis@gmail.com</a>> wrote:</span></font></span>
</p>
<p style="margin-left: 1in;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Dean,<br>
<br>
I agree whole heartedly about the short sightedness of Fonality. There is
something wrong with the equation when there is no longevity for the consultant
to bring clients into the Fonality (and as I look at over companies, the same
hold true) fold. I think that the only way to be successful is the form some
partnership with one of the of the plethora of PC stores in the area, and a
relationship ship with a VOIP equipment provider, and go forward from there. </span></font></p>
<div><span>
<p style="margin-right: 0in; margin-bottom: 12pt; margin-left: 1in;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
</span></div>
</div>
<p style="margin-left: 1in;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"><br clear="all">
<br>
-- <br>
Kim C. Callis<br>
<a href="mailto:kim.callis@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">kim.callis@gmail.com</a><br>
_____________________________________ <br>
"A human being should be able to change a diaper, plan an invasion,
butcher a hog, conn a ship, design a building, write a sonnet, balance
accounts, build a wall, set a bone, comfort the dying, take orders, give
orders, cooperate, act alone, solve equations, analyze a new problem, pitch
manure, program a computer, cook a tasty meal, fight efficiently and die
gallantly. <br>
Specialization is for insects!"<br>
-- Robert A. Heinlein </span></font></p>
</span></div></div>
</div>
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</a><br><br></blockquote></div><br><br clear="all"><br>-- <br>Mike<br>Sales Manager<br><a href="http://www.voicemeup.com">http://www.voicemeup.com</a><br>Making it happen<br>1.877.807.VOIP (8647)<br>1.514.312.7030