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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Kim,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>What part of Fonality’s reseller
agreement does not correspond with your five thoughts? Other than the client
paying support to both the consultant and Fonality for both initial and add-on
orders the policies are as your top 4 statements suggest.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The consultant/Reseller/Partner should
ALWAYS be the main point of contact to the client. The phone system is only a
small part of the network integration work provided by the consultant. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>There are other benefits like shared residual
income from not only the add-on sale of hardware but residual income from
provisioning costs and support.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Derrick Moennick<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Fonality - Channel Manager<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>1-8677-366-2548, ext 7068<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b>
asterisk-biz-bounces@lists.digium.com
[mailto:asterisk-biz-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Kim C. Callis<br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, February 17, 2007
3:32 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Commercial and
Business-Oriented Asterisk Discussion<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-biz] View
from a side competitor</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>In thinking about the consultant/manufacturer
relationship, I could see a better win/win program that would be beneficial to
all. <br>
<br>
1.) Consultant create relationship with client and sells the client on using
Fonality (as an example) for equipment <br>
2.) Fonality provides a discounted price for the equipment to the
consultant/reseller<br>
3.) Consultant/reseller pays support fee to Fonality to provide Tier 2 support
(and at some point either pay for more support or pay per incident fee) <br>
4.) Consultant provides Tier 1 support to client and continues to foster and
maintain relationship with client.<br>
5.) Any future equipment is purchased though Fonality and the profile is
updated with the additional equipment and the client with pay for support of
the new equipment. <br>
<br>
Across the board everyone benefits... I think that most consultants provide
other services beyond telephony systems, and it is important to not lose the
relationship built, bt instead be able to provide all needed services and allow
the consultant to remain the single point of contact. <br>
<br>
Just passing thoughts!<br>
<br>
<br style='mso-special-character:line-break'>
<![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'>
<![endif]><o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-left:.5in'><span class=gmailquote><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>On 2/17/07, <b><span
style='font-weight:bold'>Kim C. Callis</span></b> <<a
href="mailto:kim.callis@gmail.com">kim.callis@gmail.com</a>> wrote:</span></font></span>
<o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Dean,<br>
<br>
I agree whole heartedly about the short sightedness of Fonality. There is
something wrong with the equation when there is no longevity for the consultant
to bring clients into the Fonality (and as I look at over companies, the same
hold true) fold. I think that the only way to be successful is the form some
partnership with one of the of the plethora of PC stores in the area, and a
relationship ship with a VOIP equipment provider, and go forward from there. <o:p></o:p></span></font></p>
<div><span id="q_110d1c40dfc56c28_1">
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><br style='mso-special-character:line-break'>
<![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'>
<![endif]><o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><br clear=all>
<br>
-- <br>
Kim C. Callis<br>
<a href="mailto:kim.callis@gmail.com">kim.callis@gmail.com</a><br>
_____________________________________ <br>
"A human being should be able to change a diaper, plan an invasion,
butcher a hog, conn a ship, design a building, write a sonnet, balance
accounts, build a wall, set a bone, comfort the dying, take orders, give
orders, cooperate, act alone, solve equations, analyze a new problem, pitch
manure, program a computer, cook a tasty meal, fight efficiently and die
gallantly. <br>
Specialization is for insects!"<br>
-- Robert A. Heinlein <o:p></o:p></span></font></p>
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