<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2900.2627" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT face=Arial size=2>I was with EXGN, they sent me an email telling me I
would get another important one the next day (about changes). It never
came.</FONT></DIV>
<DIV><FONT face=Arial size=2>Instructions on the website for the "conversion"
left out the information that a separate trunk was needed for inbound and
outbound.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>However, I clicked on the "CHAT" link and after
about thirty seconds, someone came on and helped me fix the problem, confirmed
that DID numbers, inbound, and outbound was working properly.</FONT></DIV>
<DIV><FONT face=Arial size=2>They were VERY helpful.</FONT></DIV>
<DIV><FONT face=Arial size=2>Try the online chat button.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>My service works great.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>James Taylor</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=asterisk@nortex-networks.com
href="mailto:asterisk@nortex-networks.com">Bruce Reeves</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=asterisk-biz@lists.digium.com
href="mailto:asterisk-biz@lists.digium.com">Commercial and Business-Oriented
Asterisk Discussion</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, July 19, 2006 9:55
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Re: [asterisk-biz] Sixtel
Status</DIV>
<DIV><BR></DIV>When I first setup my test server I signed up with exgn and
even throught the latest change I have had no problems with configuring or
calling over their service. I followed the Support provided configurations and
made few changes and all seems to be fine. I personnally have never tried
calling them or emailing support so I cannot vouch for that part of their
service. <BR><BR><BR><BR>
<DIV><SPAN class=gmail_quote>On 7/19/06, <B class=gmail_sendername>Cory
Forsyth</B> <<A
href="mailto:cory.forsyth@gmail.com">cory.forsyth@gmail.com</A>>
wrote:</SPAN>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">wow,
sixtel must be pretty horrible, then.<BR><BR>I have had nothing but trouble
from EXGN. Their switch to new servers<BR>the other day broke my
old configurations, and so I set up a trouble<BR>ticket. They
responded that, with 3500+ other support requests, they <BR>couldn't bother
to take the time with me and closed my ticket! I<BR>eventually
had to fix it on my own, which took several hours of trial<BR>and error when
they could have just fixed it for me quickly instead.<BR><BR>Also, in the
past 4 months I've tried calling EXGN's support number<BR>about 10 times,
and each time I am transferred over to some overflow<BR>call center where
someone takes my name and number and they tell me<BR>someone will call me
back. When I get transfered to the overflow <BR>center now, I
don't even bother, because NOT ONCE in the 10 times that<BR>I have called
and left a message and number have I received a call<BR>back.<BR><BR>When I
*do* get support from their tech people I feel like it's a <BR>wrestling
match and that they always insinuate that if something isn't<BR>working it's
*my* fault.<BR><BR>Is this atypical behavior? Has anyone besides Thameem had
any luck with EXGN?<BR><BR>Also, is there a good VOIP provider review site
where I can post this review? <BR><BR>thanks,<BR>Cory<BR><BR>On 7/13/06,
Thameem Ansari <<A
href="mailto:thameem.ansari@gmail.com">thameem.ansari@gmail.com</A>>
wrote:<BR>> It seems that sixtel is bought by exgn. I prefer exgn over
sixtel.<BR>><BR>> -Thameem<BR>><BR>><BR>> On 7/13/06, VoIP
Dealer <<A href="mailto:voipdealer@yahoo.com">voipdealer@yahoo.com</A>
> wrote:<BR>> ><BR>><BR>> I've had good experiences with
VoicePulse Connect ( <BR>> <A
href="http://connect.voicepulse.com">connect.voicepulse.com</A>). They
are able to port those old Nufone toll-free's<BR>> in under 24 hours and
have good coverage in NJ (201/732/973), so they should<BR>> be able to
handle that too. Try calling them, ask for Martin or Matt, they
<BR>> were a great help during the Nufone
outage.<BR>><BR>><BR>> ________________________________<BR>>
How low will we go? Check out Yahoo! Messenger's low PC-to-Phone call
rates.<BR>><BR>><BR>>
_______________________________________________ <BR>> --Bandwidth and
Colocation provided by <A href="http://Easynews.com">Easynews.com</A>
--<BR>><BR>> asterisk-biz mailing list<BR>> To UNSUBSCRIBE or
update options visit:<BR>> <A
href="http://lists.digium.com/mailman/listinfo/asterisk-biz">
http://lists.digium.com/mailman/listinfo/asterisk-biz</A><BR>><BR>><BR>><BR>><BR>>
_______________________________________________<BR>> --Bandwidth and
Colocation provided by <A href="http://Easynews.com">Easynews.com</A>
--<BR>><BR>> asterisk-biz mailing list<BR>> To UNSUBSCRIBE or
update options visit:<BR>> <A
href="http://lists.digium.com/mailman/listinfo/asterisk-biz">http://lists.digium.com/mailman/listinfo/asterisk-biz
</A><BR>><BR>><BR>><BR><BR><BR>--<BR>web: <A
href="http://corybantic.us">corybantic.us</A><BR>_______________________________________________<BR>--Bandwidth
and Colocation provided by <A href="http://Easynews.com">Easynews.com</A>
--<BR><BR>asterisk-biz mailing list<BR>To UNSUBSCRIBE or update options
visit:<BR> <A
href="http://lists.digium.com/mailman/listinfo/asterisk-biz">http://lists.digium.com/mailman/listinfo/asterisk-biz</A>
<BR></BLOCKQUOTE></DIV><BR><BR clear=all><BR>-- <BR>Bruce<BR>Nortex Networks
<P>
<HR>
<P></P>_______________________________________________<BR>--Bandwidth and
Colocation provided by Easynews.com --<BR><BR>asterisk-biz mailing list<BR>To
UNSUBSCRIBE or update options visit:<BR>
http://lists.digium.com/mailman/listinfo/asterisk-biz<BR></BLOCKQUOTE></BODY></HTML>