Well basically we have a small service company with about 3200 subs. We
are exploring the possibility of selling it to an ITSP. My main
question was beyond the formulas - is there some kind of accepted
valuation in the VoIP industry.<br>
Our churn in the last 2 years has been about 0.8% a month. We work in a specific niche and have been growing nicely there.<br>
<br>
Does that help?<br>
Mark<br><br><div><span class="gmail_quote">On 2/19/06, <b class="gmail_sendername">trixter aka Bret McDanel</b> <<a href="mailto:trixter@0xdecafbad.com">trixter@0xdecafbad.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
On Sun, 2006-02-19 at 10:48 +0200, CC Asterisk wrote:<br>> Hi,<br>> Any suggestions how to figure out the value of a subscriber? Say you<br>> have X amount of subscribers on monthly contracts on your VoIP<br>> service and they produce Y cashflow with Z gross profit every month -
<br>> what would be their value.<br>> Thanks<br><br>Well lets see<br><br>total customers X<br>total cashflow Y<br>gross profit Z<br>customer value priceless<br><br>ok, so everyone doesnt get the mastercard commercials ...
<br><br>If you want to know the value of an individual customer you cant<br>aggregate all customers together, however it seems that you want to have<br>an average. Now that leads me to another issue, there are factors that
<br>you may not be considering. 'churn rate' is the rate that you have new<br>customers sign up and old ones leave. If you have a lot of this<br>happening, you may have a constant, or perhaps even growing subscriber<br>
base but there is generally a cost associated to setting up and tearing<br>down accounts. Would it not make sense to include how long the customer<br>has been with you to determine their value?<br><br>Value by itself means nothing, it needs a context behind it. Are you
<br>looking simply for just the net worth of the customer from the ITSP<br>perspective, on an aggregating basis?<br>X/Z should do that, however that is an overly simplistic way to approach<br>it.<br><br>Are you looking for the value of a single customer vs this average?
<br>It may be something like<br>customer_cost/customer_revenue : X/Z<br><br><br>This is a hard problem to answer given the vagueness that you have<br>started out. Value is highly subjective, and I am unclear exactly what
<br>context it is to be used it.<br><br><br>--<br>Trixter <a href="http://www.0xdecafbad.com">http://www.0xdecafbad.com</a> Bret McDanel<br>UK +44 870 340 4605 Germany +49 801 777 555 3402<br>US +1 360 207 0479 or +1 516 687 5200
<br>FreeWorldDialup: 635378<br><a href="http://www.sacaug.org/">http://www.sacaug.org/</a> Sacramento Asterisk Users Group<br><br><br>-----BEGIN PGP SIGNATURE-----<br>Version: GnuPG v1.4.2 (GNU/Linux)<br><br>iD8DBQBD+DUM+1olxlzQw5cRAkZ/AJ4wfxnWB4sCQa3mate7LzrABuRVVACeMkAD
<br>mEMlOTy9KU2Q1+GXjNGL818=<br>=ZaYd<br>-----END PGP SIGNATURE-----<br><br><br>_______________________________________________<br>--Bandwidth and Colocation provided by <a href="http://Easynews.com">Easynews.com</a> --<br>
<br>asterisk-biz mailing list<br>To UNSUBSCRIBE or update options visit:<br> <a href="http://lists.digium.com/mailman/listinfo/asterisk-biz">http://lists.digium.com/mailman/listinfo/asterisk-biz</a><br><br><br></blockquote>
</div><br>