LOL you guys are funny..<br>
<br>
I had several companies from porn to mainstream..<br>
<br>
there was a trend back in the days where anyone would call visa /mc and just say.. i didnt make that charge.. <br>
<br>
now get your heads out your.. and call vc /mc/amex.. <br>
<br>
they ARE defrauding you , complain. they will REACT or loose merchant account.<br>
<br>
ALL merchants have to be under 1% charge back ratio or have hard time explaining.<br>
<br>
now i had similar problem with a internet host that said. i NEED A FAX
OF that pdf we sent to your account email addy. thing is they fucked my
dns so i couldt even get it.. they never wanted to send elsewhere.<br>
<br>
Guess what after 3 escalades. even talked to co owner. i said ok ill play your game.<br>
Called MC . chargebacked the 11 months. (3 1/2 where me trying to cancel thyere shitty service)<br>
<br>
so overall loosing 11 * 90$ + 25$*11 chargeback fees + the sale
could make theyre heads bang on the wall and have better
support/sales/billing or even a darn little respect for the consumer.<br>
<br>
<br>
my 0.02 ( dont worry i wont CB that )<br>
<br><br><div><span class="gmail_quote">On 1/18/06, <b class="gmail_sendername">Paul</b> <<a href="mailto:ast2005@9ux.com">ast2005@9ux.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
The thing about this that is most flagrant is that they don't require a<br>confirmation call from a real person in order to open an account and<br>start billing them. This is where consumer protection arms of state AG<br>
offices need to get agressive. They need to kick some ass. It is pure BS<br>when companies will establish service without a live call but make it so<br>hard to leave.<br><br>If I operated this way, I would quickly lose my ability to take credit
<br>cards. I guess they assume that big companies don't abuse the privileges.<br><br>Nathan C. Smith wrote:<br><br>>Sounds like they hired somebody from AOL to lead that department.<br>><br>>Also sounds ripe for a class action suit. ;)
<br>><br>>-----Original Message-----<br>>From: Paul [mailto:<a href="mailto:ast2005@9ux.com">ast2005@9ux.com</a>]<br>>Sent: Wednesday, January 18, 2006 9:12 AM<br>>To: Commercial and Business-Oriented Asterisk Discussion
<br>>Subject: [asterisk-biz] I am a prisoner of vonage<br>><br>><br>>12 days now. 3 times they have promised to escalate my cancellation request.<br>>They say that it can only be done by having someone from that department
<br>>call me to confirm that I really wish to cancel. 3 messages entered via web<br>>portal produce a web page that says the message is accepted but not even one<br>>automated acknowledgement email(and yes - the address I use with them
<br>>bypasses virus/spam filtering).<br>><br>>But in spite of all this their billing system is functioning well and<br>>attempting to charge me for another month of service.<br>><br>>The account was active about 18 months so there are no 1-year commitment
<br>>issues involved here.<br>><br>><br>>_______________________________________________<br>>--Bandwidth and Colocation provided by <a href="http://Easynews.com">Easynews.com</a> --<br>><br>>asterisk-biz mailing list
<br>>To UNSUBSCRIBE or update options visit:<br>> <a href="http://lists.digium.com/mailman/listinfo/asterisk-biz">http://lists.digium.com/mailman/listinfo/asterisk-biz</a><br>><br>><br><br>_______________________________________________
<br>--Bandwidth and Colocation provided by <a href="http://Easynews.com">Easynews.com</a> --<br><br>asterisk-biz mailing list<br>To UNSUBSCRIBE or update options visit:<br> <a href="http://lists.digium.com/mailman/listinfo/asterisk-biz">
http://lists.digium.com/mailman/listinfo/asterisk-biz</a><br></blockquote></div><br>