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<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>I am a huge fan of SugarCRM and have had the fortunate luck of working
on many custom add-ons for the <st1:place w:st="on"><st1:City w:st="on">OSS</st1:City></st1:place>...
However, "out of the box" SugarCRM Open Source isn't all that sweet. <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>If you are planning the deployment of SugarCRM Open Source there are
many sweeteners available <a href="http://www.sugarcrm.com/forums">http://www.sugarcrm.com/forums</a>
with step by step instructions on how to install or upgrade the package. <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>As for Asterisk, we currently use SugarCRM at our office and have
created custom add-ons for inventory control, customer service levels, policies/
permissions and are currently screen popping client contacts from Caller ID or
ANI information.<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>If anyone is interested in knowing more about this solution feel free
to contact me.<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>Michael S. White<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>.e4 <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><a href="http://www.e4strategies.com/">http://www.e4strategies.com</a><o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>mwhite@e4strategies.com<o:p></o:p></span></font></p>
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font-family:Arial'><o:p> </o:p></span></font></p>
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