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<p>Hello Paul,</p>
<p>Thanks for Correcting.</p>
<p>Mr Martin WAS refunded the full amount.</p>
<p>Question: What is the QoS on the service since DIDX manages the exchange but does not own the DID's?</p>
<p>Answer: Each DID is tested before being added on the network. If the DID does not work any day, the failure is logged. You the Buyer and the Seller receive an email of this matter. If this occurs 3 days in a row, we will not pay the Seller because of the outage for that duration. We will not charge you for that month.
</p>
<p> </p>
<p>Question: Can I Check the DID before I buy it ?</p>
<p>Answer: You can check each DID for 36 hours. If you don't like it, you remove it before the 36 hours ends. You will get an instant refund. 36 hrs after the sale, the sale is final.</p>
<p>Question: How does DIDX make money?</p>
<p>Answer: First, we markup 5 -10% of the DID's original price. Second, another DIDX customer buys it from you. This markup covers our Internet bandwidth usage and support costs. We are not reselling. We are an exchange.
</p>
<p> </p>
<p>-----Original Message-----</p>
<p>From: <a href="mailto:asterisk-biz-bounces@lists.digium.com">asterisk-biz-bounces@lists.digium.com</a> [</p></font><a href="mailto:asterisk-biz-bounces@lists.digium.com"><u><font color="#0000ff" size="2">mailto:asterisk-biz-bounces@lists.digium.com
</font></u></a><font size="2">] On Behalf Of Paul
<p>Sent: Thursday, December 01, 2005 3:02 AM</p>
<p>To: Commercial and Business-Oriented Asterisk Discussion</p>
<p>Subject: Re: [Asterisk-biz] DIDX.org responds...</p>
<p>Amyn A. Ghulamali wrote:</p>
<p>> Dear Mike,</p>
<p>> </p>
<p>> Mr. Martin O Shield was given an entire refund even though he agreed </p>
<p>> to the terms and conditions under which I quote *_"that there will be </p>
<p>> no refund as we are not the end vendor!"_*</p>
<p>If you accept the money, you are responsible. You might have excellent grounds for legal action aginst your vendors but you are responsible. Ask any lawyer to explain the concept of "consideration for services". I think he will tell you that you have to refund money and hope to get refunds from vendors who do not provide the services.
</p>
<p> </p>
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