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<DIV dir=ltr align=left><SPAN class=115515422-16112005><FONT face=Arial
color=#0000ff size=2>We had the same problem with one of our projects in the US,
using VoicePulse Connect!, and we had to switch to analog
lines.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=115515422-16112005><FONT face=Arial
color=#0000ff size=2>They knew they had a problem, and kept telling us that
"we'll fix it by next week". After 8 weeks we finally switched to an analog
card with Asterisk, and it's been running flawless for well over half
a year now.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=115515422-16112005><FONT face=Arial
color=#0000ff size=2>We were even convinced to change T1-provider for the
customer, without any improvement.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=115515422-16112005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=115515422-16112005><FONT face=Arial
color=#0000ff size=2>Depending on how many lines you have, it might be worth
looking at a split voice/data T1.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=115515422-16112005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=115515422-16112005><FONT face=Arial
color=#0000ff size=2>-- Bjorn</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> asterisk-biz-bounces@lists.digium.com
[mailto:asterisk-biz-bounces@lists.digium.com] <B>On Behalf Of </B>Juan
Cardenas<BR><B>Sent:</B> Wednesday, November 16, 2005 5:49 PM<BR><B>To:</B>
Asterisk-Biz@lists.digium.com<BR><B>Subject:</B> [Asterisk-biz] Who uses only
VOIP for their business?<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I own a small call center and the
implementation of VOIP has been a nightmare. Since I operate 24/7 I tend to
notice more than those of us working 9-5 of system problems. I use Voicepulse
Connect! Service and their DID’s have had problems everyday at the most crucial
hour, usually 5pm. I have already lost customers do to this and it makes want to
ask, how many like me are out there. What steps has you taken to make your VOIP
solution for reliable. Server wise, Asterisk wise everything has been great.
It’s these VOIP outages that kill me. If it’s not about calls that don’t ring
in, it’s busy DID numbers or you cant dial out. I don’t want to point fingers at
one company, but that’s who I use. I use another company and on my first day
which was today! their DID’s went down for about 1
hour.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">So I ask those other business owners
out there, What are you doing to help protect your business from
outages.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
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