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<DIV><FONT face=Arial size=2><SPAN class=440123206-13072005>Hi
All,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=440123206-13072005></SPAN></FONT> </DIV>
<DIV><FONT><SPAN class=440123206-13072005><FONT face=Arial size=2>I know
hundreds of these requests get posted all of the time. This is a unique
opportunity for the right person / organisation to get involved with a
great company. </FONT></DIV>
<DIV><SPAN class=591050407-13072005><FONT face=Arial size=2>We have an existing
IVR / Web application that we would like to rebuild on a Linux platform. We are
looking for some specific expertise and pricing for building the IVR component
of this using Asterisk. The requirements / skills we are looking
for:</FONT></SPAN></DIV>
<UL>
<LI><FONT face=Arial><FONT size=2><SPAN class=591050407-13072005>Build IVR
with same call flow as existing IVR. Most of the calls are actually outbound.
i.e. person interacts with website, which generates a call through the IVR.
Responses / data is input through DTMF tones which is relayed back into web
database. ( I will send more details after establishing capabilities)</SPAN>
</FONT></FONT>
<LI><FONT face=Arial><FONT size=2><SPAN class=591050407-13072005>IVR interacts
seamlessly with PHP / My SQL website. We will provide the PHP/ My SQL web
application</SPAN> </FONT></FONT>
<LI><SPAN class=591050407-13072005></SPAN><FONT face=Arial><FONT size=2><SPAN
class=591050407-13072005>Integrate good quality text to speech. Festival or
Cepstral is not good enough quality (from the demo's I have seen). We
need to know what kind of pricing you are aware of for good quality TTS. i.e.
Nuance, AT&T (we currently use this), Scansoft or some other good quality
provider or whether you have specific expertise in implementing any of the
ones mentioned.</SPAN> </FONT></FONT>
<LI><FONT face=Arial><FONT size=2><SPAN class=591050407-13072005>Although not
currently required expertise in Speech Recognition is a desired skill for
future developments. It would be good to get a rough idea <SPAN
class=440123206-13072005>now </SPAN>of costs for planning purposes. i.e.
you built a speech enabled IVR for X amount and the SDK and per port fees for
this particular vendor are Y and Z</SPAN> </FONT></FONT>
<LI><SPAN class=591050407-13072005><FONT face=Arial size=2>Whether VOIP can
provide good enough quality for calls in and out of the IVR. If you can
recommend good suppliers who will host and maintain servers. </FONT></SPAN>
<LI><SPAN class=591050407-13072005></SPAN><FONT face=Arial><FONT size=2><SPAN
class=591050407-13072005>If you believe a hybrid scenario of PSTN<SPAN
class=440123206-13072005> / ISDN</SPAN> phone lines is better do you know
of hosting facilities that can accommodate this and can you organise
installation for appropriate <SPAN class=440123206-13072005>PCI</SPAN>
cards</SPAN> </FONT></FONT>
<LI><FONT face=Arial><FONT size=2><SPAN class=591050407-13072005>Most of the
calls will be made in the US UK and Australia. Eventually other countries
a rough idea of call costs <SPAN
class=440123206-13072005>including any</SPAN> monthly <SPAN
class=440123206-13072005>fees</SPAN></SPAN></FONT></FONT>
<LI><FONT><SPAN class=591050407-13072005><SPAN
class=440123206-13072005></SPAN></SPAN><SPAN class=591050407-13072005><FONT
face=Arial><FONT size=2>In the early days the web server and IVR would be
hosted on the same box but a clear plan needs to be in place for scaling this
up to a high volume IVR with several hundred concurrent users.<SPAN
class=440123206-13072005> i.e. a cluster of
servers</SPAN></FONT></FONT></SPAN></FONT>
<LI><FONT><SPAN class=591050407-13072005><FONT face=Arial><FONT size=2><SPAN
class=440123206-13072005>Full documentation of
development.</SPAN></FONT></FONT></SPAN></FONT></LI></UL>
<DIV><SPAN class=591050407-13072005><SPAN class=440123206-13072005><FONT
face=Arial size=2></FONT></SPAN></SPAN> </DIV>
<DIV><SPAN class=591050407-13072005><FONT face=Arial size=2>If you could give me
an idea of whether you have hands on experience implementing<SPAN
class=440123206-13072005> </SPAN>this kind of thing with Asterisk<SPAN
class=440123206-13072005> (who the clients were)</SPAN> and an
idea of time frame estimates and costs. </FONT></SPAN></DIV>
<DIV><SPAN class=591050407-13072005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=591050407-13072005><SPAN class=440123206-13072005><FONT
face=Arial size=2>Please contact me off list.</FONT></SPAN></SPAN></DIV>
<DIV><SPAN class=591050407-13072005><SPAN class=440123206-13072005><FONT
face=Arial size=2></FONT></SPAN></SPAN> </DIV>
<DIV><SPAN class=591050407-13072005><SPAN class=440123206-13072005><FONT
face=Arial size=2>Regards</FONT></SPAN></SPAN></DIV>
<DIV><SPAN class=591050407-13072005><SPAN class=440123206-13072005><FONT
face=Arial size=2></FONT></SPAN></SPAN> </DIV>
<DIV><SPAN class=591050407-13072005><SPAN class=440123206-13072005><FONT
face=Arial size=2>Dean</FONT></SPAN></SPAN></DIV></SPAN></FONT></BODY></HTML>