Matt:<br>
I agree with Lee's last comment. It is the choice of the word
"screwed" It is a business model decision and you may decide not
to offer that model.<br>
<br>
One more point: I find most "unlimited" offerrings to be deceptive even
if they disclose it in fine print in their TOS. I must say that I have
found some that explain "unlimited" very clearly on the same page.<br>
Kanti<br><br><div><span class="gmail_quote">On 6/3/05, <b class="gmail_sendername">Lee Barken</b> <<a href="mailto:barken@rohan.sdsu.edu">barken@rohan.sdsu.edu</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
hi Matt,<br> I simply object to the term "screwed". I don't object at all if I pay<br>for an "unlimited" soup and salad bar and I only eat one plate.<br>Restaurants that use the "all you can eat" model have some profitable
<br>customers and some unprofitable customers. That's how their business<br>model operates. I understand your point and I appreciate your ethical<br>approach that you don't want to take advantage of customers. I simply
<br>questioned the use of the term "screwed".<br><br>Best,<br> -Lee<br><br><br><br>On Fri, 3 Jun 2005, Matthew Simpson wrote:<br><br>> > From: Lee Barken <<a href="mailto:barken@rohan.sdsu.edu">barken@rohan.sdsu.edu
</a>><br>> ><br>> > hi Matt,<br>> > I understand your concern and subsequent logic regarding unlimited<br>> > services. My only comment is that business people take *risks*.<br>> > Hopefully, the are calculated risks. When a provider sells an unlimited
<br>> > service, they are assuming the risk that the transaction may be<br>> > unprofitable. I don't think anybody is getting "screwed" in this<br>> > situation.<br>><br>> You're not getting the point. Sure you can say that it is the provider
<br>> taking the risk that they can screw their customer by selling them an<br>> unlimited service that costs more than if they bought it metered. But<br>> somebody is STILL GETTING SCREWED [the customer]. Personally I don't like
<br>> doing business in which I am screwing a customer, even if my "risk" pays off<br>> and I end up better off for it.<br>><br>> > Either the venture is profitable or unprofitable. It reminds<br>
> > me of companies like AOL or Netzero who offer "unlimited" Internet access.<br>> > Over time, these companies become very good at estimating the aggregate<br>> > usage patterns of many thousands of users.
<br>><br>> No, they don't offer "unlimited". They ADVERTISE unlimited but you'll find<br>> that if you leave your connection up 24/7 you'll get bumped off after a 4<br>> hour period, and after a while you'll either hit a hard limit, or you'll be
<br>> forced to upgrade to a higher class of service. We sell dialup wholesale at<br>> TxLink, and everyone last one of our clients that offers "unlimited" to<br>> their end-users has a hard-limit set in their backoffice, and most of them
<br>> have 4 hour session timers [some are generous and give 8].<br>><br>> > Sure, some customers will use<br>> > more services and some customers will use less services, but the idea is<br>> > to price your offer accordly, such that the net result is a profitable
<br>> > enterprise. If a company does a poor job of estimating and projecting<br>> > usage patterns, my hope is that they will not feel "screwed", but instead<br>> > just take some time to review their planning policies and procedures and
<br>> > take appropriate and reasonable corrective actions.<br>><br>> So it's okay as long as the company makes out okay, you don't care that the<br>> consumer is getting screwed in that case?<br>><br>> >
<br>> > Best,<br>> > -Lee<br>><br>> _______________________________________________<br>> Asterisk-Biz mailing list<br>> <a href="mailto:Asterisk-Biz@lists.digium.com">Asterisk-Biz@lists.digium.com
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</div><br><br><br>-- <br>Regards,<br><br>smbPBX<br>