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<BODY lang=EN-AU style="tab-interval: 36.0pt" vLink=purple link=blue>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#800000 size=2>Hi Adam-</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#800000 size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#800000 size=2>Implementing and maintaining an IVR in asterisk is normally
a simple undertaking, and can usually be accomplished by people with only a bit
of telephony and software background (some Linux exposure is helpful). If
the task at hand is more complex, or if you just want to get things going
quickly and avoid the pitfalls, you could consider hiring a consultant for a
small number of hours to write and test your first application, and use that as
a model for future development. This can be done remotely if
desired.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#800000 size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#800000 size=2><plug></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#800000 size=2>My company does this kind of thing, and has lots of
experience in programming IVR (see web site), epecially where there is a
high-performance requirement, or where special "glue" logic is required to
connect to other software systems. please contact me off-list if you need
more info.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#800000 size=2></plug></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#800000 size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#800000 size=2>Having said that, I'm sure people on here (including
me) would be happy to help out with specific questions.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#800000 size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#0000ff size=2><FONT color=#800000>Also suggest that you look over the
Wiki:</FONT> <A
href="http://www.voip-info.org/tiki-index.php?page=Asterisk">http://www.voip-info.org/tiki-index.php?page=Asterisk</A></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#800000 size=2>regards</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=512580723-02082004><FONT face=Arial
color=#800000 size=2>Scott Stingel</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Tahoma color=#008080 size=2><STRONG><EM>Scott M.
Stingel</EM></STRONG></FONT></DIV>
<DIV align=left><FONT face=Tahoma color=#008080 size=2>President,</FONT></DIV>
<DIV align=left><FONT face=Tahoma color=#008080 size=2>Emerging Voice
Technology, Inc.</FONT></DIV>
<DIV align=left><FONT face=Tahoma color=#008080 size=2>Palo Alto California
& London England</FONT></DIV>
<DIV align=left><FONT face=Tahoma color=#008080 size=2><A
href="http://www.evtmedia.com/">www.evtmedia.com</A> </FONT></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> asterisk-biz-admin@lists.digium.com
[mailto:asterisk-biz-admin@lists.digium.com] <B>On Behalf Of </B>Adam
Wells<BR><B>Sent:</B> Monday, August 02, 2004 3:52 PM<BR><B>To:</B>
'asterisk-biz@lists.digium.com'<BR><B>Subject:</B> [Asterisk-biz] Astersik
support / consulting in Australia<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hi All,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">My company is interested in setting
up an IVR system here in </SPAN></FONT><st1:country-region><st1:place><FONT
face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Australia</SPAN></FONT></st1:place></st1:country-region><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">.<SPAN
style="mso-spacerun: yes"> </SPAN>While we make extensive use of open
source systems in our core business, we don't have the time or expertise on
staff to run up the Asterisk system. <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">We are considering one of the
following two approaches:<o:p></o:p></SPAN></FONT></P>
<OL style="mso-margin-top-alt: 0cm" type=1>
<LI class=MsoNormal
style="mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><SPAN
class=GramE><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">employ</SPAN></FONT></SPAN><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> someone
who has the skills to set up and maintain an Asterisk based IVR system - what
skills are needed? Where could we look for such
people?<o:p></o:p></SPAN></FONT>
<LI class=MsoNormal
style="mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><SPAN
class=GramE><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">engage</SPAN></FONT></SPAN><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> an
Asterisk consultant to set up the system and provide some training - are there
consultants operating in </SPAN></FONT><st1:country-region><st1:place><FONT
face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Australia</SPAN></FONT></st1:place></st1:country-region><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">? Can this
sort of thing be done remotely? What kind of expense is involved in setting up
the hardware / software?<o:p></o:p></SPAN></FONT> </LI></OL>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks in advance for any
advice.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Cheers,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Adam<o:p></o:p></SPAN></FONT></P></DIV></BODY></HTML>