[asterisk-biz] Asterisk in the Contact Center - Survey 2018 - we need your help

[Lenz Emilitri]

Hello all,
As you may know in 2014 Loway released the first Asterisk call center
client satisfaction survey.

Loway ran the survey as a tool to analyze client satisfaction on
existing QueueMetrics users. But things got to be more interesting
than expected and the result went on the direction of an overview of
the Asterisk call-center industry in 2014.

Now it's time to do it again and Loway needs your precious support:

- Which model of PBX is the most used worldwide?
- How satisfied are customers and users around the world?
- How big are Asterisk contact-centres today?
- What kind of evolution is expected?

The survey will take 5 minutes only, responses are anonymous and it
can give a better perspective and understanding of the industry and
market.

Follow the link to access the survey
https://www.queuemetrics.com/callcenter-survey-2018.jsp?lid=A075

If you help us, you can sign in and receive a copy of the final survey
in October 2018 (or remaining anonymous if you prefer).

Thanks!
l.




-- 
Loway - home of QueueMetrics - http://queuemetrics.com
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