[asterisk-biz] Foniva Free Call Center Software with asterisk support

[ruddy.gbaguidi at foniva.com]

Foniva announces the release of the Free Edition of its call center 
platform with full asterisk support.

To download your free copy and start your call center :
http://foniva.com/products/contact-center-software-free-edition.html

Some features :

Manager Panel
* Web based management
* Remote manager access
* Agents, groups, queues, campaigns
* Advanced call flow visual design External database connect Sub call 
flow routines Playback,
dial out and PBX functions Counter, chrono and statement nodes, Dial 
out, mailing
* Real-time agents, groups & campaigns statistics
* Advanced scheduled reporting

Inbound
* Start, Pause, Stop inbounds from manager
* Define and assign multiple DID to same inbound
* Multiple recording mode (on, off, on-demand) and auto recording 
archiving
* Restrict inbound to specific hours, specific area code or custom 
condition
* Open hours schedule
* Define different call flows for close hours or disabled mode

Campaigns
* Start, Pause, Stop outbound campaigns from manager
* Multiple dialing mode (predictive, preview, progressive, power 
dialer)
* Assigned multiple calling lists with different weights
* External database calling list
* Dialing on specific hours
* Many calling list features such as max attempts, redial interval, 
scheduled call backs ...

And many more ....
Live chat with us now http://answers.foniva.com