[asterisk-biz] WombatDialer 0.7.3 released - now with black lists, CSV lists and more
Lenz Emilitri
lenz.loway at gmail.com
Mon Sep 23 08:21:14 CDT 2013
After a few months of work, we are proud to release WombatDialer
0.7.3. This is a major release that adds a number of features that
have been on the wish list for quite a bit of time.
Namely:
* Black lists. It is now possible to filter call lists dynamically
when dialing out using one or more Black Lists. Black Lists are lists
like any other in WombatDialer that can be used to collect numbers
that are not to be called anymore. They can be updated through the
HTTP API, so you can control this feature externally and while a
campaign is running.
* CSV import / export of lists. You can now prepare lists of numbers
to be dialed (with all their attributes) using your favourite
spreadsheet and upload them to the dialer through and easy-to-use drag
and drop interface. You can also export lists of numbers with
attributes as CSV files.
* Separate Agent CLID. A number of times, you want your agents to
receive a call which caller-id contains information on the call being
made (e.g. the name of the person called, or their CRM id - you
choose). You can now have separate caller-ids for the external versus
the internal side of a call.
* Attributes substitution. You can now use call attributes in
caller-id’s, caller presentation and logging code.
* Sortable campaign runs. In the Live page, you can now decide the
sort order of campaigns and runs
* Number generator. The number generator can now create correctly set
of numbers to be dialed whatever their prefixes
* Better security. On all user-created records, you can now see who
created them and who modified them last
* Live dialer status. The dialer box on the main page can be set to
refresh automatically
Plus a large number of fixes, usability tweaks and minor redesigns
meant to make the experience smoother and better.
You can try the latest version with the free license included from
http://www.wombatdialer.com/installation.jsp - as with QueueMetrics,
WombatDialer is a commercial product but you can use it for free for
small call centers, building things and more (you can do quite a
number of things with the two free channels included).
We are sure you will like the new release.
--
Loway - home of QueueMetrics - http://queuemetrics.com
WombatDialer auto-dialer - http://wombatdialer.com
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