[asterisk-biz] Asternic Call Center Stats PRO 2 released!!!

Agustin Gudiño agudino at gmail.com
Tue Sep 11 15:09:49 CDT 2012


Hello!

We are pleased to announce the release of *Asternic Call Center Stats Pro
2, *an updated version of the popular queue reporting system for Asterisk
based Contact Centers.

This new version has a renewed user interface and includes the following
new features:

- A report designer that lets you customize reports to cater your needs.
- Graphics Charts on HTML5
- PDF and Excel export.
- Realtime Parsing queue logs
- Recordings
- User Access & Levels
- Scheduled Reports & Notifications
- Realtime View with SPY, WHISPER and STEAL calls.
- Rest Web Service - Develop the application or report you want!!
- and reports like: Distribution By Queue, Distribution per Month, Week,
Day, Week Day and Hour
  Answered Calls by Queue, Agent, URL and Call Lenght, Answered and
Unanswered Service Level
  Answered and Unanswered Disconnection Cause, Answered Transfers,
Unanswered Calls by Queue and by URL
  Agents Sessions, Pause Durations and Dispositions and many more..!

Check out the features at http://www.asternic.net

Best Regards

Agustin Gudino
FOP2 and Call Center Stats PRO
Sales and Marketing
+54-11-43812400
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