[asterisk-biz] [BULK] Re: Humbug Analytics - Falcon Release]

[Nasir Iqbal]

It is realy great idea and good effort , I was realy looking such
application , hopefully Community edition will be supported and promoted by
Humbug team

Nasir Iqbal

ICT Innovations
http://www.ictinnovations.com/



On Thu, Jan 6, 2011 at 12:39 PM, Boaz Bechar <boaz at humbuglabs.org> wrote:

> Hi Gerald, All,
>
> Many thanks for the reactions, and interest.
>
> When we refer to the system being cloud-based we mean that the analytical
> engine and processing is handled on our servers rather than on the
> customers, the same way other hosted services are typically provided (web
> analytics, hosted pbxs, etc). We feel there are many advantages to this,
> especially in our case where we aim to provide fraud detection on the PBX
> level.
>
> I just want to clarify that the Humbug cloud service itself does not
> connect to your AMI directly, rather we provide a downloadable agent (the
> "humbug-collector") which resides on the customers PBX, and connects to the
> manager locally (with a password unknown to Humbug) in read-only mode. The
> Humbug-collector is provided as open source, and essentially sends events
> that you want handled, fully encrypted to Humbug via API. Its possible to
> send events in other formats (i.e from the dialplan or AGI, etc) but we feel
> this is the best way to implement for most Asterisk users.
>
> We understand well that carriers employ analytics and fraud detection on
> their traffic, and perhaps even have entire revenue-assurance teams to
> handle cases. On the other side of the scale we see millions of PBXs
> deployed, of all breeds and vendors, which essentially have no real access
> to this technology both from an implementation and ROI standpoint - leaving
> the unsuspecting user having to explain the $100,000 in international phone
> calls (
> http://www.computerworld.com/s/article/9194041/Security_Manager_s_Journal_Slammed_with_a_100_000_phone_bill
> ).
>
> With an estimated $80 billion lost annually to telecom fraud, and nearly
> 20% classified as "PBX/voicemail fraud", (CFCA 2009 global fraud loss
> survey) we feel the solution is not a matter of perfecting algorithms in
> existing systems, but rather of implementation, in which the analysis is on
> done carrier-independent, by a dedicated service in the cloud. And while we
> havent formally released the alerting system as part of the analytics suite
> yet, we feel that the traffic visibility which analytics provides is an
> important first line of defense.
>
> I hope I clarified our intentions with the cloud service.
>
> Kind Regards,
> Boaz
>
>
> Gerald Bove wrote:
>
>> Can I have a little more information on how this works in the cloud? I was
>> just checking out the site, and was very interested. I assumed it was just
>> an app I ran either on the asterisk server, or on a separate server, but if
>> this is "cloud" based, that kind of kills it.
>>
>> Sending this type of information to a third party (a non-verified third
>> part at that) is a big privacy concern. At the very least opening AMI or
>> whatever this uses to pull the stats seems scary enough.
>> I think your find that no real carrier will take this product seriously if
>> that's how it works.
>>
>> -----Original Message-----
>> From: asterisk-biz-bounces at lists.digium.com [mailto:
>> asterisk-biz-bounces at lists.digium.com] On Behalf Of Chris Bagnall
>> Sent: Wednesday, January 05, 2011 7:11 AM
>> To: 'Commercial and Business-Oriented Asterisk Discussion'
>> Subject: [BULK] Re: [asterisk-biz] Humbug Analytics - Falcon Release
>> Importance: Low
>>
>>  Some months ago we posted an open invitation to our beta of Humbug
>>> Analytics, and I thought I would share some of our progress since, as
>>> this may
>>> be relevant to many of you.
>>>
>>
>> I'm sure I can't be the only one who's thinking "this looks very nice, why
>> can't they release it as an app?" What's the obsession with "cloud"
>> everything these days?
>>
>> Kind regards,
>>
>> Chris
>>
>
>
>
>
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