[asterisk-biz] VoipJet went bye bye?
Bryant Zimmerman
BryantZ at zktech.com
Wed Dec 28 07:29:33 CST 2011
Alex
Well said.
Bryant
----------------------------------------
From: "Alex Balashov" <abalashov at evaristesys.com>
Sent: Wednesday, December 28, 2011 1:12 AM
To: asterisk-biz at lists.digium.com
Subject: Re: [asterisk-biz] VoipJet went bye bye?
P.S. In a scenario that combines (1) the price race to the bottom
that's part of the commoditisation cycle that US PSTN termination is
undergoing for some time now, (2) a variable, destination-dependent
cost structure, and (3) now exposure to LNP risk for secondary and
tertiary providers increasingly thrown into the mix (as Tier 1s shift
the risk to their customers through terminating LATA/OCN-oriented
billing instead of destination prefix billing), it is fallacious to
assume that profit is being made on all calls, or even most calls.
While from a commonsensical point of view, it certainly stands to
reason that a rational, profit-seeking entity would sell everything
offered above cost, in this market the downward pricing pressure is
simply too aggressive. If you mark up everything, you can't offer
attractively competitive prices, and it's become a marketing
requirement to offer rock-bottom prices because the competitors are
doing it. This causes business models to rely on increasingly complex
statistical gambles and actuarial-style forecasts. Essentially, they
make bets about the composition of your traffic and the relative
profitability of different segments, and the bet is that the
high-margin calls will offset the loss-makers. That's why they want
to see your CDRs when they sign up - so the parameters of that bet can
be refined.
The folks good at this are the ones still making money. The ones who
are bad at it usually get desperate and start offering "unbeatable"
predatory prices, figuring that adding more customers is more
important than realising short-term profit. The underlying theory
there is that the cost structure will improve in the near future, so
what's most important is to get the business and get the traffic onto
the network -- optimising it to make money is just details. Also,
remember that many VoIP companies are priming for an acquisition, and
in that sense, it's no different than web 2.0 (or 1.0) companies that
give away free products with no business model, because as far as
they're concerned, "eyeballs" are where their valuation comes from;
what the acquirer chooses to do with the customer base and
infrastructure is for the acquirer to decide after the founders have
been paid off.
--
Alex Balashov - Principal
Evariste Systems LLC
260 Peachtree Street NW
Suite 2200
Atlanta, GA 30303
Tel: +1-678-954-0670
Fax: +1-404-961-1892
Web: http://www.evaristesys.com/
--
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