[asterisk-biz] Mike Diehl-Fax Service

[Rob Rothberg]

I agree with what Alex just wrote as far as my personal perception  
when I see poor grammar. I just don't think it's necessary to attempt  
to educate those who don't care if they come across as too lazy to use  
spell check or as  uneducated or uncaring. Just make a mental note not  
to do business with them and move on.

Sent from my iPhone

On Mar 30, 2010, at 8:04 PM, Alex Balashov <abalashov at evaristesys.com>  
wrote:

> On 03/30/2010 07:35 PM, Xirak M wrote:
>
>> You surely got issues with these guys!
>>
>> The guy is just trying to sell stuff and he got his point across loud
>> and clear.
>>
>> Calm down le professeur!
>
> In principle, you are correct.  And, I'm not an academic;  I'm in
> business as much as everyone else.  :-)
>
> My argument about why I take these stances has always been that
> standards of discourse, and specifically, quality of writing and
> thought, are both (1) necessary and (2) don't set themselves.
>
> If you believe the point of the list is simply to enable the  
> transaction
> of commerce by whatever communicative means are adequate to convey the
> information, then there's really no need for any standards or to call
> anyone out on quality of presentation.
>
> in fact we cn all mk r pitch in txt spk cuz it stl has recvrable  
> signal
> U no?  y bother
>
> From a purely functional, utilitarian standpoint, it certainly works.
>
> I suppose I have always attached additional qualitative value to good
> communication, and also think that on an interpersonal level it is a
> valuable point of marketing differentiation.  Additionally, in my
> experience underlying intelligence and diligence expressed in  
> writing is
> a useful data point insofar as it correlates sufficiently to the  
> quality
> of the vendor as regards technical sophistication and effectiveness of
> customer service.  It is not the only data point, of course, and there
> are exceptions to everything.
>
> However, I'll bet I'm not the only person that associates poor writing
> with poor thinking, which, when peeled away, often reveals poor
> technology, bad design, and other signs of amateur structure, naive
> business models, spotty fly-by-night operations,
> fast-and-loose/get-rich-quick thinking, and other weaknesses in
> underlying substance.  I've certainly received enough e-mail privately
> from members of this list suggesting that they concur with this
> assessment, and have even gotten a few customers who singled me out  
> for
> my stances on this as a useful differentiating point.
>
> If you don't happen to share in these inductive associations, then you
> will see what I do as a pointless waste of time and the expression  
> of a
> needlessly abrasive, immature demeanour.  I'm certainly neither
> oblivious to that nor unaware of the liabilities it carries to my
> reputation, or the resulting business impact.
>
> However, as I'm sure you know, some people go into business for
> themselves not only to make money, but also to be able to actualise  
> - to
> put into practice - certain strongly-held values;  in other words,  
> to do
> whatever it is they believe the right thing to be.  This ability is
> often constrained in most employment settings.  It also often  
> conflicts
> with the imperative of making money, which can be clearly seen from  
> how
> popular my idiosyncrasies make me.  It can also win a lot of  
> solidarity
> and partisanship from folks who privately agree with me, which I found
> to be a pleasant surprise on a commercial and personal level, as I was
> definitely not expecting that.
>
> -- 
> Alex Balashov - Principal
> Evariste Systems LLC
>
> Tel    : +1 678-954-0670
> Direct : +1 678-954-0671
> Web    : http://www.evaristesys.com/
>
> -- 
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