[asterisk-biz] Destop vs webbased

[Zoa]

It all depends on the situation, i work for www.zoiper.com, we have or 
are working on all 3 scenario's.
In general the overal audio quality of a desktop solution will be >> 
webbased (active-x/npapi/java) >> flash based.

However, the ease of use (from an installation point of view) is the 
other way around.

If the agents are using browser based software and they don't really 
surf to anything but their work, webbased will be fine.
If they have acces to the complete web, including flash websites and 
javascript cpu intense websites, i would not recommend it.

Zoa

On 1/14/2010 6:42 PM, Ruddy Gbaguidi wrote:
>
> Hi all
>
> We are currently working on a softphone integrated with others 
> features that could be use
>
> by anybody or agents in a call center.
>
> With all the flash web softphones like gizmocall coming out these 
> days, I would like to know in an enterprise environment,
>
> what is the most suitable ? The classic desktop application that you 
> can install and run or a web based phone that run on your browser ?
>
> Thanks
>

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