[asterisk-biz] queue agent and blind transfer

David Cunningham dcunningham at voisonics.com
Fri Aug 27 07:33:09 CDT 2010


You may care to ask this on asterisk-users instead.


On Fri, Aug 27, 2010 at 1:06 PM, Tino <tino at sparksupport.com> wrote:
> Hello,
>
> When an agent does a blind transfer the call hangups for him but shows as
> "In use" in queue in my CRM (used for auto dialing). As a result the agent
> have to wait until the transfered call completes. Is there any way to change
> this behaviour ?
>
>
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David Cunningham, Voisonics
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