[asterisk-biz] Suggested MRC for 100 seat call center in US

[Lenz Emilitri]

The truth is that companies pay for having support on "rainy days", more
than for whan everything is working fine :)
l.

2009/9/2 Zoaaaaa <zoachien at securax.org>

> I know that some of the companies that use asterisk at the core of their
> callcenter software (although they dont advertise it) charge 50 euro per
> month per agent.
> The core software is not significantly improved, its mainly a couple of
> extra external applications for call routing (They can't without paying
> license fee's to Digium as its under GPL). Documentation and marketing
> materials seem to make up most of the cost. Clients seem more than happy
> to pay for the solution.
>
> Zoa
>
>
> Lenz Emilitri wrote:
> > A number of contracts I'm seeing are a flat rate per seat, usually
> > sold in bundles of tens.
> > l.
> >
> > 2009/8/31 Wes Reece <wreece79 at gmail.com <mailto:wreece79 at gmail.com>>
> >
> >     Just trying to get a general consensus here. I am bidding on a
> >     contract for a 100 seat call center located in the US. The
> >     contract is only for PBX service, inbound and outbound. Aside from
> >     the per minute charges, what do you suggest would be a good MRC
> >     for the pbx features and maintenance? How are others charging?
> >     Flat rate? Monthly fee per extension? Your insight would be of
> >     great help.
> >
> >     --
> >     Thank you,
> >
> >     -Wes-
> >
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> >
> >
> > --
> > Loway - home of QueueMetrics - http://queuemetrics.com
> >
> > ------------------------------------------------------------------------
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>
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-- 
Loway - home of QueueMetrics - http://queuemetrics.com
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