[asterisk-biz] Successful Switchvox Deployment

[Jimmy Godbout]

Hi,
I got the same problem about a year and a half ago. If you have call-waiting enable, it won't matter because it will put the actual call on-hold and play the message. You have to either turn it off or you have to remove the phone(s) that are in use from the list of the intercom. Since you might not have access to the dialplan with this distribution, you might go with the first option and turn the call-waiting feature off.

Jimmy

> -----Original Message-----
> From: lists at contacttel.com
> Sent: Sun, 11 Oct 2009 22:32:16 -0400
> To: asterisk-biz at lists.digium.com
> Subject: Re: [asterisk-biz] Successful Switchvox Deployment
> 
> Same. I think we need yes.
> 
> 
> 
> That way it will sned trough speaker lol and not the first line.. which
> puts
> the customer on phone already on hold
> 
> 
> 
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Brian
> Franklin
> Sent: October-11-09 10:33 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] Successful Switchvox Deployment
> 
> 
> 
> Its set to 'no', how about yours?
> 
> 
> 
> Brian
> 
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of
> lists at contacttel.com
> Sent: Sunday, October 11, 2009 6:11 PM
> To: 'Commercial and Business-Oriented Asterisk Discussion'
> Subject: Re: [asterisk-biz] Successful Switchvox Deployment
> 
> 
> 
> "intercom paging via phones does not work properly with Switchvox/Linksys
> phones, puts existing calls on hold and seems to be the cause an issue
> that
> requires a PBX reboot the next day"
> 
> 
> 
> Got same problem here. is your send audio to speaker set to yes or no ?
> 
> 
> 
> 
> 
> 
> 
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Brian
> Franklin
> Sent: October-11-09 6:47 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: [asterisk-biz] Successful Switchvox Deployment
> 
> 
> 
> I just wanted to share the details for a recent successful VoIP
> deployment:
> 
> 
> 
> Project:
> 
> Replace Mitel SX-200 TDM/VoIP hybrid PBX for 90 user environment.
> Integrate
> with existing Fax server, PA system, credit card and adhoc fax machines
> 
> 
> 
> Solution:
> 
> 1 Adtran Atlas 550 - allows existing PRI's to be shared between PBX and
> Fax
> server
> 
> 2 Adtran 1238 48 port PoE switches - so far, this is a great switch
> 
> 1 Switchvox SMB server - largest appliance available
> 
> 4 Cisco SPA509G - call center users
> 
> 20 Cisco SPA525G - senior management
> 
> 65+ Cisco SPA942 - general users
> 
> 1 Grandstream FXS gateway - credit card and adhoc fax machines
> 
> 1 TFTP server - free Solarwinds TFTP server running on existing windows
> server
> 
> 1 Cyberdata VoIP paging gateway - connects VoIP to existing paging system
> 
> 
> 
> Lessons Learned
> 
> -          Grandstream is not ready for primetime, requires regular
> reboots,
> will be replacing it with an Audiocodes 24 FXS gateway ASAP
> 
> -          Cisco SAP525G has all the bell and whistles, but are
> unreliable,
> 3 have failed in the first week, also required me to disable  ALAW and
> ULAW
> to fix buzzing sound, will probably replace with SPA962
> 
> -          Intercom paging via phones does not work properly with
> Switchvox/Linksys phones, puts existing calls on hold and seems to be the
> cause an issue that requires a PBX reboot the next day
> 
> -          Updated Cyberdata with wrong firmware (my mistake), unit would
> not reboot and requires it to be re-flashed by manufacturer (poor
> design), I
> had a new one shipped and left the firmware alone
> 
> -          Linksys phones uses individual config files for each phone,
> this
> is a problem when you have 90 phones and need to make a change to all
> phones, found a nice little utility that can find/replace text within
> multiple files, this was a huge time saver
> 
> 
> 
> Hope this helps and/or encourages someone J
> 
> 
> 
> Brian Franklin
> 
> www.ntginc.net