[asterisk-biz] Alternative to QueueMetrics

[Zeeshan Zakaria]

Talking Voice, you forgot to mention which product you were referring to.

QueueMetrics has also  contacted me and I am considering their product
seriously. This is because I know they are a around ever since I am in the
asterisk based VoIP industry. But if anybody wants to propose anything
similar or better, I an open for a comparison.

As for Crystal Clear Call Center, its interface was not very inviting so I
did't spare time (which I don't have much) to explore it in detail. But
seems like it is not very detailed.

Zeeshan

On Fri, Jan 16, 2009 at 9:36 AM, Talking Voice <talkingvoice at gmail.com>wrote:

> Hi:
> If you have not found a Call Center Application yet, I would be glad to
> pointing in the direction of one.
> However, I would like to be some what involved so i can monitor the
> performance of this company.
> This should help me determine if i should recommend them in the future or
> not.
>
> Let me know,
> Patrick.
>
> On Thu, Jan 15, 2009 at 12:47 PM, Zeeshan Zakaria <zishanov at gmail.com>wrote:
>
>> Hi,
>>
>> I need some QueueMetrics type solution. Trying to get hold of them for two
>> days but no reply yet. Does anybody know of any alternate? I need to put it
>> on our company's asterisk box so we can monitor our agents (about 40)
>> activities.
>>
>> --
>> Zeeshan A Zakaria
>>
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-- 
Zeeshan A Zakaria
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