[asterisk-biz] Survey systems - anything out there?

[Matt Florell]

On 1/7/09, John Todd <jtodd at digium.com> wrote:
>
>  Let's assume that the following query is being made by someone who is
>  not an annoying spammer, which I have reasonable belief is the
>  case.  :-)
>
>  I'm looking for anyone who is selling/providing an Asterisk-based
>  platform that creates outbound surveys to customers using Asterisk as
>  the core telephony engine.  Think of it like those calls you get after
>  you get your car serviced at the dealer.  The goal is to be a stand-
>  alone system, with reasonable import capabilities from CSV, and of
>  course a web interface of some type.  The ability to get "under the
>  hood" is optimal, or at least be able to get to dialplan or easily-
>  modified AGI scripts.
>
>  Please send private or public replies - the archives will benefit from
>  any results in a public forum.
>
>  JT
>

Hello,

We have set up systems to do this using only code that is included in
the VICIDIAL project code-base. The dialer within VICIDIAL of course
provides the dialing engine and there is a linear IVR AGI script
included that stores responses to questions in the VICIDIAL Mysql
database. We have clients doing customer surveys, political surveys
and market research campaigns with this as well as many other
applications. You do have to supply the prompts and program the
dialplan, but you don't have to alter any code to get it up and
running. VICIDIAL is free and open source under the GPLv2(moving to
the AGPL).

MATT---