[asterisk-biz] Introduction Drishti Soft Solution

[Abhishek Prakash]

Dear All,

Greetings from Drishti Team!

I represent the Business Development team at Drishti. It gives me immense
pleasure to introduce our organization, Drishti-Soft Solutions, to you. With
strong expertise in Contact Center software, Customer Interaction Management
and Enterprise Communication Applications, Drishti caters to the complete
spectrum of Call Center functions such as customer service, technical
support, telemarketing & sales, collections and market research.

Our award-winning product, DACX Ameyo™, is based on a cutting edge
architecture that makes it an ideal solution for all types of Call Centers
irrespective of size (5-500 seats), model (On-Site or ASP-hosted), location
(distribution or centralized) or technology (TDM or VoIP). It is designed to
maximize the ROI (Return on Investment) of call centers through high up-time
and low TCO (Total Cost of Ownership), along with short implementation &
customization cycles.

DACX Ameyo™ is an award winning solution with Predictive Dialing, IVR, and
ACD, Call Recording (Voice Logging) capabilities with pre-integrated CRM,
Reporting and database.

It is distinguished by:

   - State-of-the-art features including up to 90% Answering Machine
   Detection, Minutes profiling & monitoring, Intelligent Pacing, blended
   inbound solution with IVR designer etc.
   - Scalability up to 500 Channels.
   - Basic Workforce and  Quality Management with an Easy to use interface
   for administrator/supervisor/ & agents
   - Extremely responsive 24*7 support by team of experts
   - Flexibility to work in diverse networks (IPLC, VoIP, Domestic (E1) )
   - Rich feature-set including multi-campaign support, same agent call
   back, snooping, barging, conferencing, detailed reporting, hot call
   transfer, range of reports, easy lead management and much more at the most
   superior operational economy.

You can find more about the features of our solution by viewing our video
demo at http://www.drishti-soft.com/videmo/index.htm .

About Drishti
*http://www.drishti-soft.com/pdf/about_drishti.pdf*<http://www.drishti-soft.com/pdf/about_drishti.pdf>

Solutions for:
*http://www.drishti-soft.com/pdf/Telemarketing_Sales.pdf*<http://www.drishti-soft.com/pdf/Telemarketing_Sales.pdf>
*http://www.drishti-soft.com/pdf/Collections.pdf*<http://www.drishti-soft.com/pdf/Collections.pdf>
*http://www.drishti-soft.com/pdf/Customer_Support.pdf*<http://www.drishti-soft.com/pdf/Customer_Support.pdf>

Product (DACX Ameyo)
*DEMO* http://www.drishti-soft.com/videmo/index.htm<http://www.drishti-soft.com/videmo/index.htm>
*http://www.drishti-soft.com/pdf/DACX_Ameyo.pdf*<http://www.drishti-soft.com/pdf/DACX_Ameyo.pdf>

Case Studies:
*http://www.drishti-soft.com/pdf/Origin.pdf*<http://www.drishti-soft.com/pdf/Origin.pdf>
*http://www.drishti-soft.com/pdf/CIAAH.pdf [US BASED]
* <http://www.drishti-soft.com/pdf/CIAAH.pdf>
*http://www.drishti-soft.com/pdf/vCustomer.pdf*<http://www.drishti-soft.com/pdf/vCustomer.pdf>
*http://www.drishti-soft.com/pdf/Financial_Services.pdf*<http://www.drishti-soft.com/pdf/Financial_Services.pdf>

White papers:
Financial Services: *
http://www.drishti-soft.com/pdf/Passing_on_the_Advantage.pdf*



We look forward to meet with your team and do business with you.

Waiting for your response,


-- 
Regards,
Abhishek Prakash
M : +91-9871965602
M: +91-9873665851
P : +91-124-4771045

Corporate URL : www.drishti-soft.com
Corporate Blog : blog.drishti-soft.com
Corporate Forum: forum.drishti-soft.com
--
1) Awarded "Best Contact Center Suite" by BPO News (2007).
2) Awarded "Pioneers in IP Contact Center Technology" by TMCNet (2008).
3) Awarded "Best In Class Overall Category Winner for Best ACD/Switch, Best
Outbound Solution and After Sales Support " By Contact Center World
(APAC-2008)
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