[asterisk-biz] does anyone know of a program like HUD?

[Lee Jenkins]

Ole Bülow wrote:
> Hi guys,
> 
>  
> 
> Does anyone know of a program like HUD?
> 
>  
> 
> With the functionality to pop a clickable screen when a call is coming 
> in on that phone (asterisk-sip) which is linked to f.ex. a crm system..
> 
>  
> 

Ole,

I had written a program called Maestro that worked much like a Hud 
program, except that instead of hard coding functionality into the 
software for functionality, I relied on using the Manager interface in 
response to events that happen within the GUI (like the user clicking on 
a device).

One of the nice things I like about it is that variables are exposed 
from the device (like CID) that can be used to when making the AMI calls 
that control it like this:

Action: Originate
Channel: local/${DEV_NAME}@Management
Context: to_meetme
Exten: s
Priority: 1
Variable: CALLERID(num)=${DEV_NAME}|CALLERID(name)=Operator
Async: true

It would be a small matter to include that type of variable substitution 
for calling external applications with command line parameters which 
could then be used to call sugarCRM pages like this (just an example):

https://yourmain.com/somepage?phonenumber=${DEV_NAME}

You can find more information here:
http://www.datatrakpos.com/pos/datatalk/maestro.aspx

--
Warm Regards,

Lee