[asterisk-biz] KSU Killers??

[shadowym]

Touch screen LCD with FOP is a GREAT idea if it "just works".  So does it?
Anyone have any secretary feedback on something like that from the trenches?

-----Original Message-----
From: Steve Totaro [mailto:stotaro at totarotechnologies.com] 
Sent: Wednesday, October 10, 2007 11:43 AM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] KSU Killers??

If it is a very nice office, give her a touch screen LCD with FOP.  She 
will love it.  Not only will she know who is on the phone but who they 
are talking to and for how long.  She can also transfer calls by sliding 
her finger.  She may not like this at first but I think it will grow on 
her and will certainly be a whiz-bang feature to show the directors.

Thanks,
Steve

PS.  The term "she" is very sexist and I apologize in advance if anyone 
is offended.  I just hate typing he/she or receptionist.

Tim Booth wrote:
> I agree winning over the secretary is half the battle. But when she has 
> 8 trunks that use to have leds that flashed green and red it certainly 
> made for sense.
> 
> Steve Totaro wrote:
>> It is usually the secretary that hates it, hates you, and hates the 
>> system.  People do not like change and since the secretary is the one 
>> most impacted, they are almost always the one you have to win over.
>>
>> No director of anything wants to hear whining from their secretaries day 
>> in and day out.
>>
>> Once they get used to it, it becomes second hat.
>>
>> Thanks,
>> Steve Totaro
>>
>>
>> Tim Booth wrote:
>>   
>>> You have it flipped shadowym, it's the small businesses with a few lines

>>> that a screaming for SLA to work with Asterisk.
>>> That's my exact reasoning for keeping a small key system to resell. 
>>> Large pbx customers are use to parking calls, small businesses hate 
>>> parking calls.
>>>
>>> shadowym wrote:
>>>     
>>>> Only if people WANT it which is the critical point you seem to be
missing.
>>>> Yes, SLA does not scale but a business with only a few lines doesn't
care.
>>>> They just want it.  There is also SCA which DOES scale and is used all
the
>>>> time by large organizations to group extensions.  Not the same as call
queue
>>>> or call parking btw.
>>>>
>>>> -----Original Message-----
>>>> From: Rick [mailto:rick at rickrinehart.com] 
>>>> Sent: Tuesday, October 09, 2007 7:27 PM
>>>> To: Commercial and Business-Oriented Asterisk Discussion
>>>> Subject: Re: [asterisk-biz] KSU Killers??
>>>>
>>>> thx Dean,
>>>>
>>>> i thought i was really missing something that would cause a business to

>>>> purchase 4 line phones for each desk so the first few lines could be 
>>>> unavailable whenever someone in the building was 'on the phone'
>>>>
>>>> several of my neighbors have toyota prius, i guess i won't purchase one

>>>> until the dealer can attach '57 chrysler fins to the back of it... 8*)
>>>>
>>>> -rick
>>>>
>>>>
>>>>
>>>>   
>>>>       
>>>>> It's simply old dog new tricks, people are used to it and want it that
>>>>> way.
>>>>>
>>>>> Lol I know of one guy who refused for 10 years to through out an old
>>>>> fujitsu box because of 1 function that it did and nothing would change
>>>>> his mind.
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Dean Collins
>>>>> Cognation Pty Ltd
>>>>> dean at cognation.net
>>>>> +1-212-203-4357 Ph
>>>>> +61-2-9016-5642 (Sydney in-dial).
>>>>>
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>>>>>         
>>>>
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