[asterisk-biz] Digium Webshop

[Craig Lawrence]

We ended up repeating our orders a few times as it seemed they didn't go
through - status was constantly "SUBMITTED". 

 

On latest count we'd been billed for 190 licenses.  That's more than we
thought we needed at the time however they're now all installed in
client machines.

 

Cheers

 

Craig Lawrence

________________________________

From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Dovid Bender
Sent: Friday, 16 November 2007 2:46 AM
To: asterisk-biz at lists.digium.com
Subject: Re: [asterisk-biz] Digium Webshop

 

It happened to me as well with a G729 license. Give them a call and stay
on top of them.

 

 

Disclaimer:

By staying on top I mean making sure that they get the order taken care
of. I am not making any sexual reference. Mathew is this disclaimer
enough for you or must I write further ?

 

 

 


Message: 2
Date: Wed, 14 Nov 2007 21:28:21 +1100
From: "Craig Lawrence" <craig at mytel.net.au <mailto:craig at mytel.net.au> >
Subject:
To: "Commercial and Business-Oriented Asterisk Discussion"
<asterisk-biz at lists.digium.com <mailto:asterisk-biz at lists.digium.com> >
Message-ID: <087E9C1325305D4EBC6F82C02EDFA02207ED54 at gelf.mytel.local
<mailto:087E9C1325305D4EBC6F82C02EDFA02207ED54 at gelf.mytel.local> >
Content-Type: text/plain; charset="us-ascii"

Hi

Is anyone aware of a fast track way of getting a transaction processed
through the Digium Webshop?

I've placed 2 orders over the last 2 days for G729 licenses and they
remain stagnant, listed as "SUBMITTED". I also emailed
customerservice at digium.com <mailto:customerservice at digium.com>  without
success. 

We're now delaying the deployment of systems as a result.

Thanks


Craig Lawrence

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