[asterisk-biz] Vonage 877

[Eric Babcock]

Well if you can't prove you are paying for that number then how are you
going to port it?  I don't know of any carrier that will take a port
request without proving you are the party paying for it.  In the case of
Vonage, you can print the pages that show your number(s), account
number, and the name on the account.  Then on another page print records
of the past invoices.  So the carrier who is doing the port will know
based on the documentation provided.
 
We do not have access to the Vonage database, so we can't verify the
information provided to us, however during the porting process it will
ultimately go back to the "Owner" of the number, in this case, Vonage.
They will verify the name, account number, and the number(s) on the
account, and at that point choose to let the number go or not.

When we are talking about the SMS/800 database, we can see the current
RESPORG for that number, and they are the ones we have to provide the
proof of "ownership" to.  Once the number is released to us, we can see
the routing matrix.

-Eric


-----Original Message-----
From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Trixter aka
Bret McDanel
Sent: Tuesday, May 22, 2007 2:10 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] Vonage 877

On 5/22/07, Eric Babcock <eric at molten.us> wrote:
> "The carrier for example wouldnt know that I was never a vonage
tollfree
> customer trying to steal someone elses tollfree." - Not True, we would
> know you were trying to steal someone's toll free number.  We must
have
> proof it is your number, and YOU are the one paying for the number.
If
> you can provide proof of that, you can fight for the port of that
> number.  It doesn't always mean you will win, but you can put up a
fight
> for it.  I have yet to have any problems with porting numbers away
from
> Vonage, but that can change from account to account.  Now when it
comes
> to porting numbers from a wireless carrier to VOIP I have seen
problems.
> *Usually* wireless carriers require a SSN and ACCT number to accompany
> the port request to verify identity.
>

The carrier isnt the one that gave the number to the end user, the 3rd
party non-carrier ITSP was.  Given that you dont get a bill from
vonage, that makes it harder to prove that you are the one paying for
the number,  that number specifically and not just some other service
that might appear on a credit card bill.

trying to verify yourself with a carrier that has no record of you as
a customer is next to impossible.  Now you could verify yourself
against vonage, but the exerpt that you quoted was to say that going
to the carrier and trying to prove yourself when their records show
vonage is the customer in charge would be difficult at best if vonage
didnt want to play along.

Now since you seem to have some insight, how would you know that I was
trying to steal someones vonage number if I initiated a port of a
tollfree that was assigned to  vonage?  You cant possibly be claiming
that you have access to vonages customer list, and if you are I call
shenanigans.

So I dont know why you said that its untrue that a carrier wouldnt
know who their customer assigned the number to.  They would have no
idea who, in this case, vonage assigned a number to, and would be
reluctant at best to port it away without vonages blessing.

-- 
Trixter http://www.0xdecafbad.com     Bret McDanel
Belfast +44 28 9099 6461        US +1 516 687 5200
http://www.trxtel.com the VoIP provider that pays you!
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