[asterisk-biz] Digium, Polycom, and Netxusa Cutting Us Out?!?

[bob murphy]

Sheesh.  Maybe it's back to Cisco and Enterprise Telephony
integration.......

I still think this is a great space.  Just remember gang, the key to success
is acquiring clients.  At the end of the day, they are funding the whole
chain.  If we all build strong presence, aggressive sales and marketing and
excellent post sale support, clients will never know who asterisk, NetxUSA
and Digium  are.  And remember this, for the last 25 years, there have been
at least 100 PBX offerings in the marketplace.  And many companies have made
Lot's of money selling/reselling all of them.  these guys need the channel
or else they have to hire a million field engineers and support techs.  Just
remember, we could all defect back to the 800 pound gorilla and leave
Asterisk and Digium to deal with it all with direct sales.  And trust me,
their investors will not like that at all.  if you are a VAR, you have more
power than you think.  A wise old man once told me "He who controls the
customer controls the deal".

Bob


On 3/28/07, Steve Totaro <stotaro at totarotechnologies.com> wrote:
>
> As long is it is not similar to the little Dell pop-up when you are
> running low on ink that takes you right to the checkout page to order
> more ink.
>
> NetxUSA is a wholesaler (at least they used to be) and would only sell
> to businesses.  I was approved by them but wound up using ABP instead,
> prices were sometimes better at one place or another, but I prefer to
> build a strong relationship with a vendor rather than splitting vendors
> over a few bucks.
>
> Anyways, that is not at all the way they make it sound.  I would like
> some clarification on this.  If I sell and install and AsteriskNow
> system, I want to retain that customer for support, upgrades, and MACs.
> If this jeopardizes that relationship, then it is a raw deal.
>
> Thanks,
> Steve
>
> Garrett Smith wrote:
> > Steve:
> >
> > >From what has been told to me, NetxUSA will be functioning a
> > distribution point for the leads generated through the AsteriskNow
> > BuyNOW feature based on geographic location of certified Asterisk VAR's.
> >
> > Lead flow to look like this:
> >
> > AsteriskNow  --> BuyNow --> NetxUSA --> Authorized Digium VAR --> End
> > User
> >
> > What will need to be done in order to become an "authorized Digium VAR",
> > I am not quite sure of.
> >
> > This at least is what was explained to me by all three of the parties
> > involved.
> >
> > Garrett
> >
> >
> > Garrett Smith
> > gsmith at voipsupply.com
> >
> > 716-250-3408 Office
> > 716-903-9495 Cell
> >
> > -----Original Message-----
> > From: asterisk-biz-bounces at lists.digium.com
> > [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Steve Totaro
> > Sent: Wednesday, March 28, 2007 4:55 PM
> > To: Commercial and Business-Oriented Asterisk Discussion
> > Subject: [asterisk-biz] Digium, Polycom, and Netxusa Cutting Us Out?!?
> >
> > I hate things like this.  Why would they want to cut out the
> > VAR/Reseller/Consultant?
> >
> > I had to jump through hoops to be setup as a client of NetxUSA several
> > years ago so I could get wholesale pricing so I could make a buck or two
> >
> > off hardware and a few more bucks off setting up that hardware.  Now
> > those dollars will not come my way.  I don't know if I can stomach the
> > way this is starting to go.  This line really gets me, "With regional
> > distribution offices and in-house certified engineers, NETXUSA assists
> > business customers with the entire Digium-Polycom implementation."  I
> > thought that was my job!  I certainly do not blame Polycom, but this is
> > a real slap in the face move by Digium.
> >
> > Anyways...  Let me digest this a little more.  Posting in anger is
> > stupid.
> >
> > http://www.asteriskvoipnews.com/polycom/digium_and_polycom_release_more_
> > details_on_thier_partnership_program.html
> >
> > "The /*BuyNOW*/ feature, within AsteriskNOW's Digium-designed GUI,
> > greatly simplifies the phone purchasing process by immediately
> > connecting users to NETXUSA <http://www.netxusa.com/>, a recognized
> > leading distributor of Voice over Internet Protocol (*VoIP*) products
> > and services. With regional distribution offices and in-house certified
> > engineers, NETXUSA assists business customers with the entire
> > Digium-Polycom implementation."
> >
> > Thanks,
> > Steve Totaro
> > www.asteriskhelpdesk.com
> > _______________________________________________
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-- 
Bob Murphy
Principal


Arreva Communications
www.arrevausa.com

949-334-2022-SIP Connect
949-842-8450-Wireless
949-349-0209-Fax
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