[asterisk-biz] Digium, Polycom, and Netxusa Cutting Us Out?!?

[Steve Totaro]

As long is it is not similar to the little Dell pop-up when you are 
running low on ink that takes you right to the checkout page to order 
more ink.

NetxUSA is a wholesaler (at least they used to be) and would only sell 
to businesses.  I was approved by them but wound up using ABP instead, 
prices were sometimes better at one place or another, but I prefer to 
build a strong relationship with a vendor rather than splitting vendors 
over a few bucks.

Anyways, that is not at all the way they make it sound.  I would like 
some clarification on this.  If I sell and install and AsteriskNow 
system, I want to retain that customer for support, upgrades, and MACs.  
If this jeopardizes that relationship, then it is a raw deal.

Thanks,
Steve

Garrett Smith wrote:
> Steve:
>
> >From what has been told to me, NetxUSA will be functioning a
> distribution point for the leads generated through the AsteriskNow
> BuyNOW feature based on geographic location of certified Asterisk VAR's.
>
> Lead flow to look like this:
>
> AsteriskNow  --> BuyNow --> NetxUSA --> Authorized Digium VAR --> End
> User
>
> What will need to be done in order to become an "authorized Digium VAR",
> I am not quite sure of.
>
> This at least is what was explained to me by all three of the parties
> involved.
>
> Garrett
>
>
> Garrett Smith
> gsmith at voipsupply.com
>  
> 716-250-3408 Office
> 716-903-9495 Cell
>
> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Steve Totaro
> Sent: Wednesday, March 28, 2007 4:55 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: [asterisk-biz] Digium, Polycom, and Netxusa Cutting Us Out?!?
>
> I hate things like this.  Why would they want to cut out the 
> VAR/Reseller/Consultant?
>
> I had to jump through hoops to be setup as a client of NetxUSA several 
> years ago so I could get wholesale pricing so I could make a buck or two
>
> off hardware and a few more bucks off setting up that hardware.  Now 
> those dollars will not come my way.  I don't know if I can stomach the 
> way this is starting to go.  This line really gets me, "With regional 
> distribution offices and in-house certified engineers, NETXUSA assists 
> business customers with the entire Digium-Polycom implementation."  I 
> thought that was my job!  I certainly do not blame Polycom, but this is 
> a real slap in the face move by Digium.
>
> Anyways...  Let me digest this a little more.  Posting in anger is
> stupid.
>
> http://www.asteriskvoipnews.com/polycom/digium_and_polycom_release_more_
> details_on_thier_partnership_program.html
>
> "The /*BuyNOW*/ feature, within AsteriskNOW's Digium-designed GUI, 
> greatly simplifies the phone purchasing process by immediately 
> connecting users to NETXUSA <http://www.netxusa.com/>, a recognized 
> leading distributor of Voice over Internet Protocol (*VoIP*) products 
> and services. With regional distribution offices and in-house certified 
> engineers, NETXUSA assists business customers with the entire 
> Digium-Polycom implementation."
>
> Thanks,
> Steve Totaro
> www.asteriskhelpdesk.com
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