[asterisk-biz] OT: Need * success story for ~ 100 extensions mixedhard/soft phones.

[Stephen Wingfield]

John,

You asked for stories:

University of Columbia need to set sail to the Arctic Circle as part of 
their scientific missions. The only real link for most of the time is 
satellite so the 120 staff needed a solution that they could depend upon. 
Such is the confidence built up that the world's major Disaster Recovery 
NGOs are starting to come to us where the need to work is life and death.

At a commerical level one of RedHat's Call Centers is run with PBXware and 
have call centers with several hundred agents. The attraction of Open Source 
software and its flexibility run with Commercially Developed Software and 
professional support is of course akin to RedHat's own well tested business 
model.

Working closely with our resellers worldwide we have been delivering Turnkey 
Solutions using Asterisk longer than anybody else, which helps. It also has 
taken time and experience to get PBXware as smooth to work across as many 
envrionments as it does. Particularly the virtualisation envrionments offer 
stability and redundancy that competitors of Asterisk community (Avaya, 
Nortel, Mitel) just cannot match.

For sure though there are some deployments using Asterisk that have not been 
completed in a professional manner and we have saved customers that had even 
had series of failed installers. Doubtless your prospect wants to believe 
but knows the cost of further failure would be higher than simply buying 
from a competitor.

Should be glad to offer my time in any manner I can to spread the word a 
little further: Asterisk Technology is very proven albeit not all those 
working with Asterisk are.

Let me know a time,
Stephen Wingfield
steve 'at] bicomsystems [dot' com
+212 400 7921 ex 2244555


----- Original Message ----- 
From: "John Broome" <jbroome at cerient.net>
To: <asterisk-biz at lists.digium.com>
Sent: Friday, March 09, 2007 5:36 PM
Subject: [asterisk-biz] OT: Need * success story for ~ 100 extensions 
mixedhard/soft phones.


> We have a client that is very close to pulling the trigger on an
> asterisk deployment for approximately 100 users to replace their aging
> and overloaded PBX.
>
> Before jumping into this the boss would like to talk to someone who is
> successfully using such a system in production.  I've found lots of
> "success stories" but he wants to actually speak with someone, not
> simply read about it.
>
> So, if you wouldn't mind taking maybe 10 minutes to chat with him, I'd
> really appreciate it.  If you can help me convince him that asterisk is
> entirely capable of handling his needs I'll provide you with a little
> compensation for your time.
>
>
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