[asterisk-biz] PBX Manager by thirdlane

[lists at infoway.net]

Senad,

My answer would be:

"Real-life service providers" would need a solution that is a load-balancing, scaleable, redundant, fault-tolerant architecture and PBXware would need to be a key ingredient in all of that (aside all the hardware and network-layer elements).

Thanks,
Daniel

On Thu, January 25, 2007 5:40 pm, Senad Jordanovic <senad at bicom.us> said:

> lists at infoway.net wrote:
>> Senad,
>>
>> I interpreted Nicky's request as if he's looking for a multi-tenant
>> solution, which I don't think PBXware is. His question asking for
>> "real-life service providers" means to me that he's not looking for a
>> single-tenant enterprise solution.
> 
> Daniel,
> 
> You are absolutely right. PBXware does not currently have multi-tenant
> capability.
> WHY ? Well partly because it was not in our commercial interest producing an
> inferior solution which is server based
> but instead we concentrated on "real-life enterprise service providers"
> requirements on NETWORK(s) level.
> 
> Real-life service provides challenges:
> 
> a/ Server goes down (disk, memory etc). What happens to the services to all
> tenants? How long it takes to get another box up and running?
> 
> b/ A tenant overuses CPU/memory/bandwidth with many calls caused by sales
> activity.? What happens to service to other tenants on same box?
> 
> c/ It is Cmxs, New Year, Thanks Giving etc.. Call usage is very high... Why
> tenants can no use other servers resources for their calls on the network?
> 
> d/ Marketing campaign has just brought in many trials... How to provision
> many servers in minutes?
> 
> e/ Tenant is screaming down the phone line asking why they do not have
> access to Linux/Asterisk CLI since salesman "did say it is included" :)
> 
> d/ Tenant has outgrown the shared environment with specific custom features
> hence it now requiring dedicated environment... New server of course needs
> to be paid for. WHO will pay?
> 
> Etc..
> 
> 
> Our answer: SERVERware
> 
> (Apologies for shortcomings in below document.. Not fully edited yet)
> 
> http://www.bicomsystems.com/files/projects/serverware/SERVERware.pdf
> 
> 
> 
> 
> Senad
> 
> 
> 
>