[asterisk-biz] We are looking for an integration vendor in LagunaHills CA

bob murphy springsource at gmail.com
Mon Sep 18 10:21:33 MST 2006


Nick,

I just sent you an email.  We are in Irvine.

Bob Murphy


On 9/18/06, che <che at escaux.com> wrote:
>
>  Hi Nick,
>
> A reliable, easy to install-and-manage trunkey solution is ESCAUX net.PBX The
> net.PBX Free Edition is a full featured IP PBX system suitable for
> Business use. You can install and run the Free Edition on your own servers
> and benefit from a close to zero cost IP PBX system for your company.
> O
> n demand commercial support packages are available to assist the customer
> with installation or configuration but he can also refer to our net.PBXCommunity Forum.  At any moment in time the customer can decide to migrate
> towards a commercial version of the product and benefit from an unmatched
> service level, guaranteed response and repair times.  The commercial
> editions are sold through an emerging reseller network.
>
> The net.PBX Open Source project hosted at SourceForge<http://sourceforge.net/projects/net-pbx>.
> Download is available at www.escaux.com
>
> Cheers,
>
> Christophe
>  *ESCAUX*
> *Busines IP Telephony*
> *Christophe Hendriks*
> *+32496571355*
> *www.escaux.com* <http://www.escaux.com/>
>
>
>
>
>
>  -----Original Message-----
> *From:* asterisk-biz-bounces at lists.digium.com [mailto:
> asterisk-biz-bounces at lists.digium.com] *On Behalf Of *Nick Stein
> *Sent:* maandag 18 september 2006 18:45
> *To:* asterisk-biz at lists.digium.com
> *Subject:* [asterisk-biz] We are looking for an integration vendor in
> LagunaHills CA
>
>  We are a startup biotech company in Laguna Hills CA (zip 92653).  We are
> growing like crazy and need a pbx system that is flexible.
>
>
>
> We are considering a hosted pbx solution and have also been pitched
> Shortel.  I have experimented with Asterisk and gotten it working, but it
> took me too much time, meaning that I have other stuff on my plate.
>
>
>
> Is there anyone near by that could provide us with a turnkey solution?
> Here is our requirement list, all of which I am sure Asterisk can do.
>
>
>
> We are looking at both hosted and in house pbx.  Key features for us are:
>
> *QOS – the call clarity has to be as good as pots.*
>
> Hold and forward.
>
> Voice Mail – each user has his/her own mailbox.
>
> Caller ID – screen pops are not necessary at this time.
>
> Multi extension ring on a call.
>
> Conference Bridge – I can hold an impromptu virtual conference room.
>
> Follow me – we give one number and the system forwards to wherever we are.
>
> Auto attendant
>
> Remote sites are an extension.
>
> Outlook integration.  SugarCRM integration would also be good.
>
>             Call from outlook
>
>             Voice mail messages are forwarded to outlook as a wave file
>
>             Incoming faxes are forwarded to outlook as tiff.
>
> Parking is desirable, not essential.
>
> Soft phones from a laptop in an airport are desirable.
>
>
>
>
>
> We have around 20 users, 12 in house.  We could go to twice that in the
> next year.  To some extent we are a virtual company as our people work
> wherever they are often doing work at home or on the road in hotel rooms.
>
>
>
> We currently have 8 lines with Cox version of centrex.  We could probably
> get by with 3 or 4 trunks depending on how we hook up the fax machine.
>
>
>
> Customer support is a big deal for us.  I and my colleague David do not
> have the time or the inclination to hold user's hands.  When I get a phone
> system related call, I want to put them on hold and forward to a support
> line.
>
>
>
> The systems must be configurable.  We move people and extensions around a
> lot, like a couple of times per month.
>
>
>
>
>
> Nick Stein, Sr. Programmer
>
> CODA Genomics, Inc.
>
> mailto://nstein@codagenomics.com
>
>
>
>
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-- 
Bob Murphy
Principal


Arreva Communications
www.arrevausa.com


949-334-2022-Direct
949-349-0209-Fax
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