[asterisk-biz] International Origination

[Paul]

Dovid Bender wrote:

>
>> Excelent.. thank-you for sending those pictures of your call center,
>> now I will be sure to never do business with you!  You are taking
>> business away from American companies, and above that the call center
>> looks disorganized!
>
>
> But don't you understand ??? This is the only way they can give you
> these rock bottom prices. Reminds me of Microsoft. They moved over to
> India for their tech support. Now if you want to speak to an American
> they offer it however you have to pay a nice fee. For all those that
> think the Indian support is good I invite you to download this clip of
> a VM that a "Microsoft Tech" from India (I believe from India based on
> the accent) that was left one some ones phone.
>
> URL: http://www.foundrymusic.com/files/WMV/microsoft_tech_support.zip
>
Even if they speak well and provide great service english it needs to be
brought under control. The US employer has to pay minimum wage, taxes,
unemployment insurance, etc. so how can he legally compete against
offshore labor? Many years ago the wise teachers and professors
explained that no harm was done as long as there was a trade balance.
That might be true but we will never know for sure unless we can go
without a trade deficit for a few years. With immigrant labor(legal or
otherwise) at least the money spent cycles back into our economy. We are
losing jobs here while Microsoft and many others increase their wealth.