[asterisk-biz] QueueMetrics 1.3.1 released today

[Lenz]

Hello list,
I'm pleased to announce the availability of QueueMetrics 1.3.1. This  
release adds a number of new functionalities to QueueMetrics 1.3, and most  
notably:

  * A new XML-RPC interface: extract data from QueueMetrics using any  
programming language. See the document named "Accessing QueueMetrics  
through the XML-RPC interface" available from the downloads page to see  
how easy it is to use.

  * Internationalization: added Spanish language, together with updated  
English, German, French and Italian. Pages are now encoded as UTF-8. This  
should make it easy translating QueueMetrics into non-Latin languages.

  * The "Export as..." icons are not shown in printed versions.

A full list of improvements over version 1.3.0 can be found at  
http://queuemetrics.loway.it/news.jsp

You can download the latest version immediately from the downloads page at  
http://queuemetrics.loway.it/download.jsp , together with the 98-page User  
manual. As an alternative, if you run RHEL/CentOS/TrixBox/AAH, you can  
install it automatically using yum - see  
http://queuemetrics.loway.it/install.jsp .

QueueMetrics 1.3 allows data storage on both flat files and MySQL  
databases for bigger call centers. And of course comes with a 90-page  
user  manual that covers all aspects of it.

QueueMetrics is a commercial call center monitoring package, but is  
available free of charge for individuals, Asterisk hackers and small  
SOHOs.  You can request a trial key if you run a larger installation and  
would  like to test it in your own environment.

Comments and suggestions are as always welcome.
l.



-- 
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it