[asterisk-biz] call centre software on asterisk
Amber VoIP
ambervoip at gmail.com
Mon Nov 6 05:18:01 MST 2006
we can offer you our development.
our platform let build any solution for call processing
just send your specifications to us and i'll respond with price
andy
On 11/6/06, kumarn.doshi at gmail.com <kumarn.doshi at gmail.com> wrote:
> Dear Sir,
>
> We provide complete support on infiguraiton, installation and training for
> Vicicidl Business edition telemarketting system for Call Center.
> We can provide complete knowhow including configuration and operations
> training at a very reasonable cost. Please contact us off list to discuss
> further.
>
> With best Regards,
>
> Kumar Doshi
> Net Solutions Inc.
> 402, Orchid, Sec 8B,Central Business District
> Navi Mumbai 400614, India
> Ph.+91-22-27581200
> +1-712-4327491
> Cell +91-9322217479
> Email: kumar at netsolutioninc.com
> web www.netsolutioninc.com
>
>
> ----- Original Message -----
> From: Farzal Dojki
> To: 'Commercial and Business-Oriented Asterisk Discussion'
> Sent: Monday, November 06, 2006 3:57 PM
> Subject: [asterisk-biz] call centre software on asterisk
>
>
> Hi,
>
>
>
> One of our clients is looking for call centre software, and we can pay up
> to $200 - $300 per agent license depending on feature set and support terms.
> We do not have 'much' expertise in this area - what we do have is basic
> experience in installation and configuration of core asterisk and freepbx on
> FC4/FC5.
>
>
>
> We ourselves are telecom product reseller in Pakistan (See
> www.ubm.com.pk), so there is a possibility of future deals.
>
>
>
> The product will be mostly used for customer service - such as insurance
> companies, security companies, banks, etc. So a very good inbound/outbound
> call management (MINUS the predictive dialer), basic CRM, medium level
> reporting, very good ACD, medium level IVR are some of the things that you
> should be able to configure. IVR and CRM 'design' can be charged on a per
> hour basis. Mostly analog lines will be terminating on channel side, and
> analog/voip will be used on agent side.
>
>
>
> Thanks,
>
> ----------------------------------------------------------
> Farzal Ali Dojki
> PK: 92-21-2635021-24 | US: 1-512-STAY-UBM
> Telecom :: Call Centre :: Security :: Computing
> http://www.ubm.com.pk farzal at ubm.com.pk
>
>
>
>
>
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>
>
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