[asterisk-biz] Looking for an Asterisk based solution for HOTELs

[Alexander Lopez]

> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com 
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of 
> James Sharp
> Sent: Wednesday, January 11, 2006 6:00 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] Looking for an Asterisk based 
> solution for HOTELs
> 
> > The PMS could be integrated on other PBXs, as Nortel, OmniPBX, etc, 
> > using a program that known as "Char Hotel". That program 
> interconects 
> > commons PBX with commomn PMS (software for htoels) giving options 
> > tipical on hotels (wake up alarm, control codes that can be dialed 
> > from the room by the personal to update room status, etc).  
> They use a 
> > specific protocol to interconect PMS and PBX, that seems to be 
> > propietary, but very, very common.
> 
> Wouldn't this just be SMDR formatted records?
> 
> _______________________________________________

There is more to Hotel PMS integration that just SMDR. The PMS system
basically controls the property, It turns on and off the phone for local
and/or LD calls. Allows a Folio to be opened whereas a guest have their
charges tracked and tabulated on that folio. The PMS systems use a
system whereby they ack the transaction, so there is communicatio
between the two systems, they also use the ack in case one system goes
down the other system buffers its output until the other is ready to
communicate. Most PMS systems use RS-232, I have seen a few that use
TCP/ip but not many.

Alex