[asterisk-biz] Call Center

[Paul]

Isn't this the same message that gets posted evey few days? Maybe the
list gods could provide some guidelines as to how often people are
allowed to repost such things here?

jourdan lemieux wrote:

> Our CRM is based on an IP infrastructure. Our CRM implemented as
> server-client relation allows quick reaction time and remote
> monitoring and management.
> Our CRM contains:
> Softphone: Graphic User Interface for integration of
> applications. It is implemented based on IAX2 and supports full digital
> recording
> of the conversations (Could be encrypted for other purposes)
> Inbound and Outbound IVR campaigns. For outbound campaigns, we
> have implemented predictive, progressive, preview and broadcast
> dialing modes.
> Manager to view all our agents real time with Work force
> Management,reporting options implemented.
> Concerning our CTI, we have managed Time zone for outbound
> calls, Answering machine, fax, busy detection and queuing of calls in
> Asterisk in addition to load balancing.
>  
> Please let me know if you have any questions.
>  
>
> ------------------------------------------------------------------------
> Nouveau : téléphonez moins cher avec Yahoo! Messenger ! Découvez les
> tarifs exceptionnels pour appeler la France et l'international.
> Téléchargez
> <http://us.rd.yahoo.com/messenger/mail_taglines/default/*http://fr.beta.messenger.yahoo.com>
> la version beta.
>
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