[asterisk-biz] Mom-and-pop shops

[Michaël Gaudette]

Bill,

I apologize for the terms I used.  When I said mom-and-pop shop, I didn`t
necessarily mean "small", but I meant "unprofessional".  As in: doesn`t
return phone call, does not have a phone number to contact somebody live,
doesn’t respond to emails in a reasonable amount of time, can`t rely on them
to put up new DIDs, etc.

Since english is not my first language, It seems I used the wrong term. A
small company that provides me with reliable service and reliable _customer_
service would certainly be one that I would consider.  

Mike


 
> Message: 2
> Date: Fri, 03 Feb 2006 14:05:07 -0500
> From: Bill Michaelson <bill at cosi.com>
> Subject: Re: [asterisk-biz] Looking for a 1-800 DID provider and
> 	Canadian DIDs
> To: Commercial and Business-Oriented Asterisk Discussion
> 	<asterisk-biz at lists.digium.com>
> Message-ID: <43E3A963.8080607 at cosi.com>
> Content-Type: text/plain; charset="iso-8859-1"
> 
> I for one would appreciate if you would not conflate "mom-and-pop" 
> service providers with unreliable ones.  Small providers, 
> allowing for obvious limitations, can be quite reliable.  The 
> examples of poor performance you cite are not exclusively in 
> the domain of small providers.