[asterisk-biz] Slightly off-topic: Opinions of Comcastand Bellsouth?

Fri Aug 25 13:01:03 MST 2006

Bellsouth filters outgoing (and probably inbound) port 25, which is for
sending mail as a measure to "reduce spam" I think its BS, but you can get
around by having your mailhost use port 587 which is the standard for mail
submission.

Honestly, Comcast has the worst service and they are total retards. One time
I witnessed a tech connect his signal meter to a wall jack and then state
that he "added more signal" another case they sent to replace a cable modem
THREE trucks with CABLE TV techs that know nothing about internet service.
To top it off (I am not kidding) they used the lawn equipment I had sitting
in front of my house to clean my driveway... because there was nothing else
they could do.

After Wilma I did not have cable TV for three weeks. One week is the amount
of time they took to fix all the down wires, etc. Another two weeks without
cable caused by the cable between the telephone post and my house, during
which time I had to argue multiple times with Comcast because they kept on
insisting there was an "outage in the area" which was not the case, everyone
around me had cable tv and I could clearly see the broken cable drop.

Bellsouth I have only had to call their support one time after a DSL install
that would keep on loosing sync. The tech was in Costa Rica I presume, but
was very knowledgeable and was able to get the DSL up and running in one
call, by doing something on their end. The tech even had asked me what OS I
was using and when I said Linux was still willing to help with the problem!
He even expressed his preference of Linux over Windows.

On 8/25/06, Alexander Lopez <Alex.Lopez at opsys.com> wrote:
>
> As far as bandwidth. BellSouth and Comcast filter ports on both of their
> 'residential' offerings. They do not filter on the business class. I
> have seen that I do get less jitter on a DSL based network. This may due
> to the fact that the CATV Internet offering is an outdated version of
> the DOCSIS spec.
>
> I would always go with a copper DSL rather than a CATV based solution.
> During Hurricane Wilma my Adelphia (now Comcast) was down for about a
> week b/c of damage to the cable plant. Every time I loose power on my
> side of the island cable goes out as does the Internet. This is because
> the CATV company does not have backup power on the RTs (Remote
> Terminals) BellSouth provides power backup, as a result my 'Naked DSL'
> (no dialtone on the loop) does NOT go down. As long as my UPS keeps the
> DSL Router (Cayman 3347W) up and powers my ATA. All works well.
>
> My vote goes to copper pairs.
>
> > -----Original Message-----
> > From: asterisk-biz-bounces at lists.digium.com [mailto:asterisk-biz-
> > bounces at lists.digium.com] On Behalf Of Alistair Cunningham
> > Sent: Wednesday, August 23, 2006 1:22 PM
> > To: Commercial and Business-Oriented Asterisk Discussion
> > Subject: Re: [asterisk-biz] Slightly off-topic: Opinions of Comcastand
> > Bellsouth?
> >
> > Thanks; it looks like the responses we've had so far both on and off
> > list recommend Comcast over Bell South.
> >
> > Alistair Cunningham,
> > Integrics Ltd,
> > +44 20 799 39 799
> > http://integrics.com/
> >
> >
> > GlobalOfficePhone wrote:
> > > Please see below:
> > >
> > > On 8/23/06, *Alistair Cunningham* <acunningham at integrics.com
> > > <mailto:acunningham at integrics.com>> wrote:
> > >
> > >     Does anyone have an opinion of:
> > >
> > >     1. Comcast Cable
> > >
> > >
> > > I have used Comcast for more than 12 years, before they were
> Comcast. It
> > > was MediaOne, then AT&T Broadband, and now Comcast.
> > >
> > > Based on the experience of my circle, Comcast Customer Service
> > > experience varies from region to region. In my area, most of the
> people
> > > I deal with are the original MediaOne or AT&T Broadband. For, a
> cable
> > > company, they are extremely friendly and responsive - on the phone,
> in
> > > person, and at their local location.
> > >
> > >     2. Bellsouth DSL
> > >
> > >
> > > No experience; however, my customers who use Verizon DSL in our area
> > > have had many frustrating days and nights.
> > >
> > >     for residential internet and VoIP service? I'm particularly
> > interested
> > >     in reports on:
> > >
> > >     1. VoIP voice quality.
> > >
> > >
> > > Very good. It is my primary residential line.
> > >
> > >     2. Any NAT or firewall problems with SIP.
> > >
> > >
> > > None that I am aware of. I use the cable modem with a wireless
> router.
> > > My ATAs and IP Phones  use STUN
> > >
> > >     3. How long they take to install the service from date of order.
> > >
> > >
> > >  Don't know now. I installed it 12 years ago. Although, they come
> out to
> > > my place for a service call within a day or two.
> > >
> > >     4. How friendly they are to 3rd party routers and firewalls.
> > >
> > >
> > > Over the years, I have used various  residential routers with NAT
> and
> > > have had no problems.
> > >
> > >     --
> > >     Alistair Cunningham,
> > >     Integrics Ltd,
> > >     +44 20 799 39 799
> > >     http://integrics.com/
> > >     _______________________________________________
> > >     --Bandwidth and Colocation provided by Easynews.com
> > >     <http://Easynews.com> --
> > >
> > >     asterisk-biz mailing list
> > >     To UNSUBSCRIBE or update options visit:
> > >        http://lists.digium.com/mailman/listinfo/asterisk-biz
> > >
> > >
> > >
> > >
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