[asterisk-biz] Altigen For Sale

[William Piper]

There are a few limitations on Altigen to make it work the way we need it
to.

Our Altigen system was purchased before I started working here. We have IVR
menus that need DB query's and such. It is possible to do that with Altigen,
but since it is closed source software, you have to pay an Altigen Developer
to write the program, then you have to purchase SDK licenses (which 10 are
offered with the system). For people that don't need such an advanced IVR
system, Altigen would work perfectly... and if you have money to burn, you
can have Altigen write it for you. For call centers, this system is perfect.
It has tons of reporting tools, but unfortunately "stuff" that we don't
necessarily need... and missing a few things we do need.

Altigen also only handles h.323 traffic. Although they are releasing
v6.0later this year that will be SIP. (upgrade fees also involved)

Thanks,

William Piper

On 8/17/06, Stephen Wingfield <steve at bicom.us> wrote:
>
>  William
>
> Purely for my own and possibly others' curiosity, if you don't mind me
> asking :
>
> Given you have made such an important sunk cost and that the Altigen
> clearly is a very good piece of capital, may I ask, why the move to an
> asterisk based system ?
> (clearly though your now selling of a perfectly good system indicates that
> Asterisk has given you more than 15,000 USD of 'worth')
>
> Also interested as to how also are your agents interacting day to day with
> the Asterisk, if this was a custom build to link with CRMs any issues you
> did experience?
>
> Steve
>
>  ----- Original Message -----
> *From:* William Piper <william.piper at gmail.com>
> *To:* Commercial and Business-Oriented Asterisk Discussion<asterisk-biz at lists.digium.com>
> *Sent:* Wednesday, August 16, 2006 6:31 PM
> *Subject:* [asterisk-biz] Altigen For Sale
>
>
> List,
>
> Since we have moved completely to Asterisk for our PBX, we have decided to
> get rid of our Altigen phone system.
>
> I'm sure there are lots of you out there that deal with more than just
> Asterisk, so I figured it wouldn't hurt to offer it on this forum before
> throwing it up on eBay.
>
> This system can send and receive calls via PSTN POTS lines, or via h.323.
> We have used it exclusively with a carrier that handles h.323 to terminate
> and originate 95% of our calls. Call quality is superb.
>
> Below is what is included:
>
> *Server:*
>  19" rack mount server.
> Pentium 3 processor
> 261MB RAM
> Windows 2000 Advanced Server OS
> 1 - 10/100 NIC
> 2 - 80GB HDD RAID 1
>
> *Hardware:*
> 1 - QtmAM0804U (8 pots 4 extensions)
> 1 - QtmAM0012U (12 extensions)
> 2 - TritonAL12EXT (2x12 extensions)
> 1 - Triton Resource (Resource board)
> 2 - TritonVoIP12PT (2x12 VoIP extensions)
> 1 - Dongle (to make it all work :-)
>
> *Software & Licenses:*
> 40 - Station
> 21 - Agent Seat
> 201 - Altiview Session
> 1 - AltiSupervisor Client Session
> 10 - SDK Connection Session
> OE 5.0A Base License
> AltiServ Contact Center
> Call Router Advanced
>
> *Pictures:*
> http://piper.dynalias.org/ebay/images/P8160001.JPG
>  http://piper.dynalias.org/ebay/images/P8160002.JPG
>  http://piper.dynalias.org/ebay/images/P8160003.JPG
> <http://piper.dynalias.org/ebay/images/P8160001.JPG>
>  http://piper.dynalias.org/ebay/images/P8160004.JPG
>  http://piper.dynalias.org/ebay/images/P8160005.JPG
>  http://piper.dynalias.org/ebay/images/P8160006.JPG
>  http://piper.dynalias.org/ebay/images/P8160007.JPG
> http://piper.dynalias.org/ebay/images/P8160008.JPG
> http://piper.dynalias.org/ebay/images/P8160009.JPG
>
> We have over $50,000 invested.
> *Selling for ~ $15,000 or best offer. *
>
> We also have some IP and Analog phones that were used with this system
> that are for sale seperately.
>
> Please contact me today if you are interested.
> I'll be posting it on eBay tomorrow afternoon.
>
> Thanks,
>
> William Piper
>
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