[asterisk-biz] Voipjet

Sun Aug 6 13:16:06 MST 2006

How does the company providing E911 services get address info for your
customer who is dialing 911? Don't they need access to your customer
database (most importantly, the table holding the address info specified by
the user as the physical address)?

-brandon

On 8/6/06, Brian Fertig <brian at netdr.biz> wrote:
>
> ohh good lord..  You can integrate asterisk with 911.  You don't need a
> module you just buy services from the company and setup your dial plan to
> go
> there when 911 is called.  Nothing more or less.
>
> > -----Original Message-----
> > From: asterisk-biz-bounces at lists.digium.com [mailto:asterisk-biz-
> > bounces at lists.digium.com] On Behalf Of Matthew Rubenstein
> > Sent: Sunday, August 06, 2006 4:04 PM
> > To: Commercial and Business-Oriented Asterisk Discussion
> > Subject: Re: [asterisk-biz] Voipjet
> >
> >       How are VoIP retailers supposed to connect to the E911 network? I
> > don't
> > see any Asterisk module to do so, nor any public E911 interface to which
> > retailers can register/report. Does that mean that Asterisk cannot offer
> > retail VoIP connectivity?
> >
> >
> > On Sun, 2006-08-06 at 14:36 -0500, VoIP Street wrote:
> > > Dovid Bender wrote:
> > > > End user is defined as ?
> > > >
> > > >
> > > > I have been using VoIPJet for quite a few months. I use them mostly
> > for
> > > > testing and failover when I need it. Tonight, I received this from
> > them:
> > > >
> > > > HIGHEST PRIORITY
> > > >
> > > > Dear Customers,
> > > >
> > > > We would like to take this opportunity to STRONGLY
> > > > REMIND YOU that VoipJet is strictly not a service for end-users.
> > > >
> > > >
> > > > If you do not understand what this means,
> > > > discontinue service immediately and request a refund of your unused
> > > > balance. Only unused funds deposited in the last 30 days are subject
> > to
> > > > refund, as per our Terms of Service. There are no exceptions to this
> > > > rule.
> > > >
> > > > Thanks,
> > > >
> > > > John
> > > > VoipJet Inc.
> > > >
> > > > Dated August 1, 2006
> > > >
> > > >
> > > > So they do NOT welcome my business any longer since I am an
> "end-user"
> > > > even though I have never bothered them for tech support nor have I
> > even
> > > > complained about their service? And per their TOS they woudl not
> even
> > > > refund my money. Guess I will be dropping them and not giving them
> any
> > > > more of my money in the future. From now one if they ONLY want to do
> > > > business with non-endusers, then maybe they should require business
> > > > credentials during the sign-up process...
> > > >
> > > >
> > > > _______________________________________________
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> > > >
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> > > >
> > > >
> > > In defense of VoIP Jet, I think part of the issue is that they are
> > > trying to comply with all the FCC regs in the US. I could be wrong
> > though..
> > >
> > > As a provider offering "Interconnected VoIP" to "End Users" rather
> than
> > > wholesalers, e911 is suppose to be included.
> > >
> > > We explain this to our by making them agree to the 911 info on the
> > > signup page which explains that we are a wholesale offering and DO NOT
> > > provide 911 services. 911 services are to be provided by the retailer
> of
> > > the services which he then resells to the "End User". We do not
> however
> > > have any specific way to stop end users from signing up for our
> services
> > > at this time.
> > >
> > > I am sure at some point in the near future we will allow our customers
> > > to select "End User" or "Wholesaler" and provide e911 to those of our
> > > customers who are designated as end users.
> > >
> > > There are also other regulations that have shown their ugly face
> lately
> > > uncluding the need for VoIP end users in the US to pay into the USF
> > > (Universal Service Fund). This has made the whole "End User" and/or
> > > "wholesale" user situation even more confusing and difficult for
> > providers.
> > >
> > > For those providers that could care less about the regulations, are
> not
> > > located in the US or just want to fly by the seat of their pants do
> not
> > > have to hassle their customers with these issues. At some point though
> I
> > > suspect they will have to be hassled by the US government :(
> > >
> > > None of this info is intended as legal advice :) Just what we know so
> > > far, it's all pretty confusing and we are trying to steer through it
> > > like many other providers.
> > >
> > >
> > > --
> > > VoIP Origination & Termination Svcs.
> > > With Superior Customer Service!
> > > SIP, IAX, G711, GSM, G729
> > > http://www.VoIPstreet.com
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> > >
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> > --
> >
> > (C) Matthew Rubenstein
> >
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> >
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>
>
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-- 
Brandon Galbraith
Email: brandon.galbraith at gmail.com
AIM: brandong00
Voice: 630.400.6992
"A true pirate starts drinking before the sun hits the yard-arm. Yarrrr.
--thelost"
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