[asterisk-biz] What is this about...

[Bob Smith]

in fact its just coz they got slammed with support and its a nice way to 
say WE DONT DO SUPPORT..

Nathan C. Smith wrote:
> I wonder if it a CYA type thing so they do not have to comply with 911 or
> something.
>
> -Nate
>
>   
>> -----Original Message-----
>> From: Lists [mailto:Lists at ropeguru.com] 
>> Sent: Tuesday, August 01, 2006 6:25 PM
>> To: Commercial and Business-Oriented Asterisk Discussion
>> Subject: [asterisk-biz] What is this about...
>>
>>
>> I have been using VoIPJet for quite a few months. I use them 
>> mostly for testing and failover when I need it. Tonight, I 
>> received this from them:
>>
>> HIGHEST PRIORITY
>>  
>> Dear Customers,
>>  
>> We would like to take this opportunity to STRONGLY 
>> REMIND YOU that VoipJet is strictly not a service for end-users.  
>>
>>  
>> If you do not understand what this means, 
>> discontinue service immediately and request a refund of your unused 
>> balance.  Only unused funds deposited in the last 30 days are 
>> subject to 
>> refund, as per our Terms of Service.  There are no exceptions to this 
>> rule.
>>  
>> Thanks,
>>  
>> John
>> VoipJet Inc.
>>  
>> Dated August 1, 2006
>>
>>
>> So they do NOT welcome my business any longer since I am an 
>> "end-user" even though I have never bothered them for tech 
>> support nor have I even complained about their service? And 
>> per their TOS they woudl not even refund my money. Guess I 
>> will be dropping them and not giving them any more of my 
>> money in the future. From now one if they ONLY want to do 
>> business with non-endusers, then maybe they should require 
>> business credentials during the sign-up process...
>>
>>
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