[Asterisk-biz] Replacing Mitel SX-200 Digital Hybrid with Asterisk

[Tom Rymes]

Well, most hotels I can think of (not small "mom & pops") will want  
to have the phone billing interface directly with their main billing  
software so that a guest's phone calls will appear on his/her room  
bill without any manual data entry. This makes IPSwitchboard's  
solution less than perfect for all but the smallest hotels, I think  
(YMMV).

As for whether a hotel will want to use the PC based switchboard, I  
imagine that will depend entirely on the hotel and their management.

Tom

On Oct 17, 2005, at 10:22 AM, smbPBX wrote:

> Tom:
>
> Thanks. I was afraid of a reply like yours.
> How do hotels feel about a PC-screen based switchborads like  
> IPSwitchboard or Flash Opeartor Panel? Is it to much of a change to  
> get used to or too much of loss of functionality? IPSwitchborad  
> also claims to a "hotel" billing as part of it.
>
> No, the customer does not know that yet (becuse I didn't know)  but  
> will soon will.
>
> Regards,
> smbPBX
>
> On 10/14/05, Tom Rymes <trymes at rymesheating.com> wrote:
> I'm sure that you could use a Snom or Cisco set with a sidecar on it.
> However, most people seem to say that the biggest problem with hotels
> is the interface to their billing software, which is difficult at
> best to make fly with asterisk at this point.
>
> Does the customer know that it will not be a simple "hook the cable
> up to the billing server and go" setup with asterisk?
>
> Tom
>
> On Oct 14, 2005, at 6:01 PM, smbPBX wrote:
>
> > Hello:
> >
> > As many of you mayknow, majority of small hotels (200 rooms) use
> > Mitel PBXs.
> > We have a situation where a customer wants to replace their current
> > SX-200 Digital Hybrid PBX with Asterisk.
> > As far as the PBX features and functionality are concerned,
> > everything is OK. The rub is that their current "swithcboard" is a
> > Mitel Superconsole and it is digital; which won't work in Asterisk
> > environment.
> >
> > Do any of you have experience with such hotel situations (which I
> > suspect are typical) in replacing the Superconsole with an
> > alternative switchboard? Any recommendations?
> >
> > Thanks very much...
> >
> > --
> > Regards,
> >
> > smbPBX
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> >
>
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>
> -- 
> Regards,
>
> smbPBX
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