[Asterisk-biz] DIDX.org responds...

[Alex Pui]

I think Brian's comment is fair. I have my personal experience with Rehan
that when I suggested him those emails about the "charges" are not that
professional (out of a sudden there came up with a bill and then some
almost hourly reminder and the amount are not even accurate), his answer was
hey we have been in business for a long time, nobody complained (??) what is
wrong with you so I shut up and walked away.

Alex

-----Original Message-----
From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Brian Fertig
Sent: November 30, 2005 1:02 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [Asterisk-biz] DIDX.org responds...

Honestly who cares.  Your service is horrible and your clients testify
to it.  Dont try to compare yourselves to Microsoft or Symantec cause
you most definitely are not even close to their size.  Just recognize
the fact that your having issues and resolve them.  And dont blast the
list with "We have that DID at DIDX.ORG" cause maybe you do, however
your track record has not been the greatest yet.

my 2c...

b

On Thu, 2005-12-01 at 01:50 +0500, Amyn A. Ghulamali wrote:
> Dear Mike,
>  
> Mr. Martin O Shield was given an entire refund even though he agreed
> to the terms and conditions under which I quote "that there will be no
> refund as we are not the end vendor!" 
>  
> However, Martin was our first paying customer who believed in us at
> that time when we needed support (and we still require support) and we
> are very grateful to him for his suggestions. I am not ashamed to
> state on behalf of DIDX.org or Super Technologies that "only due to
> Martins constructive criticism, enthusiasm aggressive initiatives,
> brilliant advice and endeavors" were we able to bring about a lot of
> the systems that we have in play today.  Martin was a driving force
> that enables us to develop strong security measures and prominent
> checks and balances on the entire system and keep a check on our
> selves as far as evolution went.  We still refer to some of Martins
> past mails and suggestions to see if there is anything we can do to
> better our selves.
>  
> It took Microsoft 20 years to perfect the famous "BLUE SCREEN" glitch
> until they launched Windows XP.  I would request you to stop bashing
> us because we are not even a year old as DIDX.org.  As a company we
> are here since 1999 and into the ICT business since 1987 since the
> time of the Commodore 64 Computer.
>  
> Rehan our CTO (Chief Technical Officer) was the Beta Tester for
> Net2phone product before it was launched in 1996 and was the first guy
> in Pakistan ( A developing country of 140 million people)  to make an
> ip phone call to a land line using Pulver's Freeworld dialup version
> 1 using internet phone software from vocaltec and was the inventor of
> the first ever service that enabled a customer to receive a call on an
> ip phone device, go review the tmcnet.net's archive or look for the
> Best of the year award in 2000 on there web site. Virtual Phone Line
> won the best of the show award in the Internet World Expo 2001 again
> for the world's only product that could give a did number on a single
> port ip phone device. Its all there, you just need to go and
> investigate about us, and stop bashing us like a cowardly bully.
>  
> When you call Microsoft or Symantec you talk to a computer and then
> maybe with a person if you are lucky that will understand your problem
> and then finally "deal with it" Does Bill Gates ever answer the phone
> or come to your house and fix your windows or the head of Symantec
> come and remove a virus?  We are NOT like that here our CTO (Chief
> Technical Officer) Rehan calls you personally if the problem cannot be
> resolved.  Our CEO Suzanne Bowen (I hope you understand what CEO
> means) will write to you personally and ask how your day is going and
> thank you for having faith in us when there are 1320+ of you out
> there.  
>  
> The problem is that people get too amazed with DIDX and then when
> their expectations are not met because we are still developing they
> get upset they freak out.  My point is we are in an evolving stage and
> are growing and we need your support.  If you cannot give it to us
> then we thank you any ways but don't waste your own time and ours
> sending petty mails insulting everyone's intelligence with nonfactual
> nonsense.  You can go ahead and write what you feel but unless your
> claim is not genuine I will not respond.  I would value any valid
> claims by you.  
>  
> I can understand that not everyone out there likes us because if
> everyone did then something would definitely be wrong with us.
>  
> By the way Martin O Shield got a FULL refund AFTER 10 days even though
> it was against the mandate and we do have the receipts to prove it.
>  
>  
>  
>  
> 
> Amyn A. Ghulamali
> Super Technologies 
> DIDX.org
> amyn at supertec.com
> 1 800 959 8924
> 1 212 655 5763
> www.supertec.com
> www.didx.org
> www.mysuperphone.com
> www.virtualphoneline.com
> www.phoneopia.com
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