[Asterisk-biz] some things that really suck in customer support

[Andrew Kohlsmith]

On Monday 07 November 2005 00:00, Steve Totaro wrote:
> Simple agent scripts could quickly determine escalation.  Stop thinking
> bush league and maybe you can play in the majors one day.

Actually I am VERY happy that Nufone doesn't employ that kind of bullshit.  
There is nothing worse than slogging through 30 minutes of assinine questions 
when you have technical skill.

-A.